Sales Management Director
 Microsoft | |
 United States, D.C., Washington | |
 Sep 05, 2025 | |
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OverviewJoin Microsoft's US Public Sector Industries DIB Team-where mission meets innovation. The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft's presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more-all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations. Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey-from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft's growth. The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling growth across other OUs. We're building new relationships, transforming legacy operations, and helping our customers modernize with confidence. We are seeking an innovative Sales Management Director to join our team. As a Sales Management Director you will be the Account Team Support (ATS) Manager and experienced Technical Sales Leader, you will lead a team of Account technology strategists to design and drive advanced technology initiatives for DIB customers, enhancing National Security through the Defense Industrial Base. In this role, you will cultivate a community of DIB Account Technology Strategists acting as account 'CTOs' who orchestrate technical strategy across Microsoft's three clouds, enabling scalable deployment and support. You'll also foster cross-functional collaboration with defense, intelligence, and Federal technical sales teams to maximize Microsoft revenue and customer satisfaction. This position offers career growth as part of a high-performing team that develops, owns, and closes complex opportunities in partnership with account teams-while also serving as the voice of the customer to Microsoft engineering, ensuring delivery on key commitments such as compliance, service availability and parity enabling customer innovation and IT optimization. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesStrategic Vision & Alignment: Define long-term goals and expectations for ATSs to ensure consistent execution of Account Strategy Envisioning sessions. These sessions must yield validated customer objectives, a deep understanding of the Customer Technology Landscape, and technology portfolio transformation via Business AI, Cloud & AI Infrastructure, and Security Plan. Customer Enterprise Architecture & Portfolio Alignment: Ensure ATSs align customer technology portfolios with Microsoft's platform roadmaps and deliver scalable enterprise architecture patterns using both Microsoft and partner solutions. Customer-Centric Planning: Lead business planning beyond fiscal boundaries, ensuring clarity in execution strategies that meet both Microsoft and customer objectives. Model, Coach, Care: Embody Microsoft's values and leadership principles. Clearly define team outcomes, enable cross-boundary success, and foster adaptability and Invest in individual growth, understand aspirations, and retain top talent. Culture & Inclusion: Foster a culture of inclusion, mentorship, and bold goal achievement, inspiring teams to stay engaged and customer-focused. Execution & Accountability: Ensure customer value realization and satisfaction through successful ATS creation and execution of execution of Business AI, transformation plans through Enterprise Architecture and PMO engagements. Customer Engagement & Innovation: Ensure the ATS role is leading customer engagements that drive successful platform modernization for internal DIB workloads as well as co-development and mission capture motions and ensure the voice of the customer to Microsoft product marketing and engineering to ensure delivery on commitments like service availability, parity and compliance enabling customer innovation and IT optimization. Market Leadership: Represent Microsoft as a thought leader in the DIB space, leveraging industry expertise to identify new opportunities and influence customer strategies. Other Embody our culture and values | |