Medical Assistant II, Outpatient Pain Clinic

Essential Duties and Responsibilities include the following, other duties may be assigned.

Culture of Excellence Responsibilities

• See everyone as worthy of respect and attention.
• Design care and services for and with each patient.
• Recognize that patients see quality service as quality care.
• Make it a priority to assist patients, visitors, and colleagues.
• Take advantage of learning and growth opportunities.
• Understand organizational goals and priorities.

Job Specific Responsibilities

• Consults with managers to establish work plan and establish priorities.
• Obtains and documents basic assessment data from clients.
• Performs diagnostic tests following department standards and procedures.
• Under the direction of an R.N., provides services to the department's clientele.
• Facilitates patient flow through the department.
• Participates in maintaining an adequate level of clinical supplies.
• Continuously works at establishing good rapport and cooperative working relationships.
• Accurately documents clinical data.
• Uses good hand washing techniques and integrates the principles of asepsis.
• Performs a wide variety of secretarial and non-nursing duties.
• Understands and supports hospital and nursing standards, policies and procedures.
• Responds appropriately in an emergency situation.
• Assists in maintaining a safe environment.
• Obtains assistance from appropriate resource personnel when in unfamiliar or unusual situations.
• Understands and preserves the rights of patients and family.
• Organizes workload efficiently to complete a reasonable work assignment.
• Performs other related duties as requested.

Job Qualifications

Skills:

• Required: Good communication skills. Sound judgment and problem-solving ability. Basic computer skills which may be obtained thru on the job training. Ability to prioritize. Ability to handle multiple tasks in a busy environment and see them through to completion. Accuracy and attention to detail

Experience:

• Required: Previous experience of one year in a hospital or physician's office. Six to nine months to be proficient in all phases of assigned duties.

Education/Degree requirements:

• Required: High School diploma. Medical Assistant course or equivalent experience required.
• Preferred: Associates Degree preferred.

Licensure, Certifications, or Registration:

• Required: Medical Assistant, Cardiac-Pulmonary Resuscitation and Basic Life Support certification required. Nursing Assistant certification or other academic preparation may be considered in lieu of certification.