Insurance Market Conduct Examiner 1

Do you have a strong understanding of insurance principles and are interested in advancing your career? The Pennsylvania Insurance Department is eager to welcome a detail-oriented Insurance Market Conduct Examiner 1 to the professional team. In this exciting opportunity, you will have the opportunity to conduct all sections of a market exam from start to finish. Apply today and become a part of an agency whose goal is to protect Pennsylvania's insurance consumers through fair and effective regulation of the marketplace.

As an Insurance Market Conduct Examiner 1, you will participate in market conduct examinations, which can take place on-site at insurance companies or in-house at the Insurance Department's office or teleworking from home, to determine if companies are operating in compliance with Pennsylvania's statutes and regulations. Work includes reviewing insurance companies' files and electronic records to determine compliance with Pennsylvania statutes and regulations during a market conduct project, identifying violations of statutes, evaluating claims processing procedures and developing recommendations for corrective action.

This professional ensures insurance producers hold appropriate and active licenses. You will be expected to review companies' consumer complaint handling processes and complaint registers and prepare reports of findings. You will have the opportunity to identify and recommend corrective action necessary for insurance companies to remediate consumer harm as well as to address and correct findings of non-compliance. Attending and testifying at administrative hearings to support findings of projects may be necessary.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to three days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Successful completion of the Insurance Market Conduct Examiner Trainee training program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional experience in insurance market conduct examinations, insurance company financial examinations, insurance investigations, insurance financial analysis, insurance underwriting, insurance policy review and analysis, insurance claims administration, or insurance sales, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.