Director, Payroll Services

What We Provide

• Referral bonus opportunities

• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability

• Employer-matched retirement saving funds

• Personal and financial wellness programs

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care

• Generous tuition reimbursement for qualifying degrees

• Opportunities for professional growth and career advancement

• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Strategic Leadership: Set the vision and direction for payroll operations that align with organizational goals, emphasizing accuracy, compliance, efficiency, and employee satisfaction.

• Collaboration: Partner closely with Finance and HR to align payroll with budgeting, benefits, compliance, and workforce strategies.

• Employee Experience: Lead a payroll team that is approachable, responsive, and able to directly support employees with clarity on payroll topics such as taxes, benefits, and policy matters.

• Systems & Reporting: Oversee payroll systems (Workday and Paypro) and drive improvements to enhance integration, reporting, and automation. Prepare simple, clear reporting to explain complex payroll issues to executive and operational leaders.

• Operations Management: Ensure end-to-end payroll execution across multiple pay frequencies, employee types, and geographies, maintaining compliance with all federal, state, and local regulations.

• Continuous Improvement: Lead process reviews and implement data-driven solutions that increase efficiency, scalability, and accuracy across payroll functions.

• People Leadership: Manage and develop payroll managers and specialists across multiple teams, fostering professional growth and succession planning.

• Governance & Risk: Oversee internal controls, payroll tax filings, audits, and reconciliations to ensure compliance and mitigate risks.

Education

• Bachelor's degree in Accounting, Finance, Business Administration, or related field required.

• Advanced degrees or certifications (CPP, SHRM-SCP, CPA) preferred but not mandatory.

Work Experience

• 8-10 years of progressive payroll leadership experience, preferably in large, complex, or unionized organizations.

• Minimum 4 years managing payroll teams, with a track record of operational excellence and system management.

• Experience with payroll systems including Paypro (highly preferred) and Workday ( preferred).ADP experience helpful but optional.

• Proven success collaborating with Finance and HR, managing vendors, and leading cross-functional initiatives.

Skills

• Strong leadership, communication, and collaboration skills with the ability to influence across departments.

• Deep expertise in payroll technologies, compliance, and multi-state payroll operations.

• Ability to make complex payroll and compliance matters simple and clear through reporting and employee communication.

• Service-oriented mindset with a demonstrated ability to lead an employee-facing payroll team.