Mobile Device Deployment Technician (ITSC)

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Everett
Sep 03, 2025
This is a fairly JR/Entry level job. An A+ or Google IT Support Professional certificate is preferred. Very customer service oriented. Help Desk experience OR PC Support experience is also a plus. Description Looking for Phone Deployment Technicians to support the roll out of new mobile devices to employees. The ideal resource will have a background in technical support and training of end users in the proper use of Smart phones, great customer service skills, administrative skills, and scheduling appointments Duties Will Include Supporting Mobile Device operations, provisioning of smart phones, customer support incident resolution, and other support tasks; ensure timely, accurate and complete assistance to users in the areas of mobile device support The management of assets to include cataloging all smart phones in inventory and making sure they have the appropriate asset tag; and cataloging all assets and their assigned user. The training in proper use of smart phones. This may include one-on-one in person, web based training, and classroom settings. Providing first level support of all mobile devices including taking help desk request via phone, email, or IT service management tickets. Working with the installation of applications on Smart Phones and the subsequent security settings. Working with Mobile Device Management tools for asset management, update management and endpoint management. Skills customer support, PC troubleshooting, mobile device Top Skills Details customer support, PC troubleshooting, mobile device Additional Skills & Qualifications Excellent customer service skills Excellent communication skills Reliable transportation (the buildings are far apart so having a car is helpful) Flexibility on work hours between 7am and 10pm (actual hours to be determined) Technical knowledge of mobile phone and PC troubleshooting Ability to perform administrative task (calendar planning/scheduling/email) Experience Level Entry Level Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Everett,WA. Application Deadline This position is anticipated to close on Sep 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.