Client Coordinator

TEKsystems
$15.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Houston
Sep 03, 2025
Description The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. Fully Remote - Monday through Friday 8AM-5PM Central Timezone Responsibilities: * Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. * Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. * Maintain daily contact with the QA department regarding workflow and pending report status. * Contact providers for assignment and update database. * File and archive open and closed cases. * Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system * Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. * Direct calls to other departments as needed. * Perform various clerical duties such as typing, filing, emailing, and proofreading. * Assist in resolution of customer complaints and quality assurance issue. * Notify management of any report issues or concerns. * Ensure all practices are carried out in accordance with state and federal safety and legal regulations. * Perform other duties as assigned. Additional Skills & Qualifications * Must have reliable internet & their own private workspace * High School Diploma * Strong Medical Terminology * Medical Admin Experience Experience Level Entry Level Pay and Benefits The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.