Field Services Technician-NKY

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan

Sep 03, 2025
Desktop Support Technician We're seeking an experienced Desktop Support Technician to provide technical assistance to both remote and onsite staff across multiple locations in Northern Kentucky. This role involves hands-on support for a wide range of devices and systems, and includes occasional travel using a company-provided vehicle. Responsibilities * Deliver responsive desktop support for laptops, desktops, tablets, phones, printers, copiers, and related hardware * Assist with software installation, configuration, and troubleshooting * Support basic networking tasks, including routers and switches as needed * Maintain accurate records of service requests and resolutions * Provide clear, professional communication with end users and team members Required Skills & Experience * Strong customer service and interpersonal communication skills * Proven experience with hardware setup, configuration, and repair * Familiarity with ticketing systems and service request workflows * Ability to work independently and remain calm under pressure * Solid understanding of operating systems, user account management, and application support Technical Proficiencies * Windows 10/11 * Microsoft Outlook and Office 365 * Active Directory * Desktop imaging and deployment * Printer and peripheral troubleshooting * DNS and basic networking concepts What We're Looking For * A team player who collaborates well and isn't afraid to ask for help * Someone who prioritizes customer satisfaction and communicates with empathy * A technician who brings both technical expertise and a service-oriented mindset Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Crescent Springs,KY. Application Deadline This position is anticipated to close on Sep 11, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.