Marketing Business Process Director

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will drive continuous improvement efforts across the organization by identifying inefficiencies, enhancing cross-functional collaboration, and embedding sustainable operational excellence. You will leverage data-driven methodologies to design and implement scalable business processes, facilitate workshops that drive innovation and alignment, and foster strong stakeholder engagement to ensure measurable improvements and lasting impact.

Responsibilities:

• Analyze, design, and implement scalable business processes across departments.

• Identify inefficiencies and lead cross-functional initiatives to improve performance.

• Develop KPIs and reporting systems to monitor process effectiveness.

• Plan and lead engaging workshops focused on strategy, innovation, and team alignment.

• Use facilitation techniques to guide teams through ideation, problem-solving, and decision-making.

• Ensure workshops result in actionable outcomes and measurable improvements.

• Collaborate with executives, department heads, and project teams to align goals.

• Communicate complex process changes in a clear and motivating way.

• Foster buy-in and accountability across all levels of the organization.

Qualifications:

• Relevant degree in Business Administration, Operations Management, Organizational Development, or related field; advanced degree preferred.

• 7 or more years of relevant experience in business process improvement, consulting, or operational excellence required.

• Proven success applying continuous improvement methodologies (Lean, Six Sigma, Agile, or similar).

• Strong facilitation skills with the ability to design and lead workshops that drive outcomes.

• Exceptional analytical skills with experience using data to identify trends, build KPIs, and inform decision-making.

• Excellent communication and interpersonal skills with a demonstrated ability to influence and engage stakeholders at all levels.

• Highly organized, adaptable, and able to manage multiple priorities in a fast-paced environment.

• Proficiency with Microsoft Office Suite; experience with project management or workflow tools preferred.

• Willingness to travel.

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Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.