New

Program Coordinator for Peer Mentoring

University of North Carolina - Chapel Hill

Dependent on Experience and/or Qualificatons

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

Aug 22, 2025

Posting Information

Department	Center for Student Success-302400
Career Area	Student Services
Posting Open Date	08/22/2025
Application Deadline	09/04/2025
Open Until Filled	No
Position Type	Permanent Staff (EHRA NF)
Working Title	Program Coordinator for Peer Mentoring
Appointment Type	EHRA Non-Faculty
Position Number	01004801
Vacancy ID	NF0009247
Full Time/Part Time	Full-Time Permanent
FTE	1
Hours per week	40
Position Location	North Carolina, US
Hiring Range	Dependent on Experience and/or Qualificatons
Proposed Start Date	01/01/2026

Position Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit	The Center for Student Success ( CFSS) has a simple mission to partner with students in achieving their academic and personal goals. We do this through a diverse portfolio of programs and services. The Center's constituent programs ( UNC Writing and Learning Centers, Peer Mentoring, Carolina Firsts, Summer Bridge and Transfer Student Services) provide support for students in developing the skills and strategies needed to achieve success. Our commitment to student learning supports the university's mission to cultivate a community of students to become the next generation of leaders. Additionally, we recognize that all students' academic lives are shaped by their varied experiences and the systems they navigate. We believe students are experts on their own lives and are responsible for choosing their own path. We strive to create collaborative relationships, provide personal support to students, and engage with faculty and staff across the university to ensure student success. Our work is guided by our values and our commitment to innovative and evidence-based practices.
Position Summary	The Program Coordinator for Peer Mentoring, working collaboratively with the Associate Dean of the Center for Student Success, is responsible for developing, implementing, and assessing peer mentoring programs targeting students in their first year at the University of North Carolina at Chapel Hill. The aim of the Peer Mentoring effort is to achieve the following: community building; providing awareness of and exposure to campus resources; bridging the gaps between home and the college experience; creating an environment where students feel supported; fostering holistic student development. The Program Coordinator facilitates programming to support the first-year experience and provides opportunities for enrichment and engagement to support the professional development of volunteer peer mentors. This is a 12-month, full-time, permanent, EHRA-Non Faculty position which requires occasional evening hours and non-standard hours.
Minimum Education and Experience Requirements	Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.
Required Qualifications, Competencies, and Experience	The successful candidate must possess the following qualifications, competencies, and experiences: Demonstrated ability to work collaboratively with a departmental team and campus partners across a wide range of faculty, staff, and students. Possess a skill set that reflects in-depth understanding of special student populations such as minoritized students, first-generation college students, rural students, etc. Program development and management skills that utilize best practices and robust evaluation. Strong organizational skills to prioritize work and needs of students in assigned caseload. A solid understanding of the dynamic environment of the university setting with the ability to adapt to changing and uncertain conditions, while maintaining flexibility, composure, professionalism, and a positive attitude especially during these post-pandemic times. Basic knowledge and understanding of various technology and software platforms such as Microsoft Office to complete tasks, along with university learning management systems to help students navigate the university. Experience with student success software a plus. A willingness to learn and expand current knowledge of platforms is required. Strong oral and written communication skills. Demonstrated knowledge, skills, and experience in managing students' needs and expectations.
Preferred Qualifications, Competencies, and Experience	Master's Degree in Higher Education Administration, Student Affairs Administration, Counseling, Education, or a related field, along with 1-5 years of experience in functional areas related directly to or closely connected to the program coordinator position. Experience establishing learning outcomes including developing and conducting assessments to determine success and improve and adapt programs. Demonstrated engagement with internal and external campus partners to include alumni and donors. Supervising the work of graduate assistants and/or undergraduate work study/intern students. Familiarity with social media and other digital technology and their application in higher education settings.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities	This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Special Instructions
Quick Link	https://unc.peopleadmin.com/postings/305385

Posting Contact Information

Department Contact Name and Title	Kim Abels, Associate Dean
Department Contact Telephone or Email	kabels@unc.edu
Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement	The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.