CFRC Case Manager

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Penny Lane Centers is committed to equity, diversity, inclusion and belonging within our organization by connecting our heart, our knowledge, and our understanding of the lived experience of others, to have a revolutionary impact on the marginalized communities we serve.

Job Summary:

The Community Family Resource Center (CFRC) Case Manager will oversee a variety of projects and activities aimed at implementing a comprehensive client engagement and service delivery system. The Case Manager will be responsible for providing case management services to CFRC clients. Additionally, the Case Manager will coordinate services that may be delivered in the home, within the community, or virtually, depending on the needs of the family.

Key duties include communicating with both internal and external stakeholders, offering timely referrals and linkages to community-based services for individuals and families, and responding to walk-in inquiries for information. The Case Manager will assist caregivers and families in navigating complex systems, empowering them to advocate for themselves and the wellbeing of their children. The role also includes facilitating and participating in various groups and classes as needed. The Case Manager must reside in the supervisor district (SD) that they are serving or be willing to relocate.

The Case Manager follows all Penny Lane Centers policies and procedures regarding the Heart Centered Culture, cultural sensitivity, and cultural awareness. The Case Manager supports the agency mission and vision in their interaction with children, youth, families, and partner agencies.

Requirements:

• Bachelor's Degree preferred, with experience in the provision of direct services to low income and ethnically diverse clients.
• If no bachelor's degree, a High School diploma or GED preferred and a minimum of two years' experience in the provision of direct services to low income and ethnically diverse clients.
• Must reside in the SD (Supervisory District) they are serving or be willing to relocate.
• Bilingual Spanish required (verbal and written skillset).
• Valid California driver's license; current automobile insurance; have and maintain a clean driving record acceptable to the organization's insurance company; have immediate access to his or her vehicle during work hours.

Position Location: North Hills, CA

Salary Range: $23.74 - $33.77 per hour

Additional $2.00 per hour bilingual Spanish differential

Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.

Equal Employment Opportunity.

Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy' child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment.