Accounts Receivable Analyst

We are looking for an experienced customer facing, Accounts Receivable Analyst, to assist with applications of customer relations, accounts receivable payments and invoicing, aging analysis, start to finish monthly reconciliations, collections, and interjects process improvement abilities in line with TerrAscend's standard operating procedures .

Responsibilities

• Prepares and reviews daily check and ACH/Wire deposits, applies payments per customer remittance, and works with customers to resolve payment discrepancies.
• Responsible for cause and needs analysis for unresolved chronic collection issues.
• Monitors weekly accounts receivable aging reporting, while keeping detailed collection notes and identifying trends.
• Independently negotiates payment plan agreements with past due customers.
• Identifies trends in the cannabis market and internally, to provide informed decision making.
• Engages and works with challenging past due customers to ensure timely payments.
• Makes credit hold and bad debt recommendations with supporting backup in line with the credit policy.
• Partners closely with sales and accounting management to escalate and resolve complex customer disputes and issues.
• Partners with sales and fulfillment teams to provide excellent customer service to our wholesale customers and identifies process improvement opportunities to promote more positive customer outcomes.
• Works closely with the regional accounting managers, the cost accounting team, accounts payable, fulfillment, sales, and wholesale customers responding timely to inquiries.
• Completes monthly accounts receivable reconciliations as part of the month end close process to validate accurate billing and receivable balances. Reconcile completed shipments to invoices.
• Collaborates with the accounting team, and other internal departments to design, document, implement, and monitor processes that establish controls, ownership, and accountability of involved parties related to cash, sales processing, invoicing, and customer account management.
• Internal Control/ SOX compliance including audit requests, including AR invoicing preparation, and discrepancies, compliant with each US State.

Qualifications & Education Requirements

• Bachelor's degree preferred in Accounting, Finance, or Business.
• 1-2 years' minimum accounts receivable experience, specifically with small business collections experience. 3-4+ years' experience preferred.
• Intermediate knowledge of U.S. GAAP.
• Cannabis experience preferred, but not required.
• Experience or exposure to areas of accounting in wholesale and retail environments including but not limited to, cash recording, cash reconciliation, cash reporting, and accounts receivable reconciliation & collections. Understanding of the principles of inventory processes, retail sales processes, sales and use tax, and public company audit compliance.
• Experience working in a highly computerized environment and processing financial transactions using an enterprise resource planning (ERP) system and/or accounting software. Epicor, Wherefour, Sweed, Leaftrade.
• Advanced Microsoft Excel skills; proficient within overall Microsoft Office Suite (Outlook, Word, PowerPoint)
• Self-starter that places an emphasis on accuracy, completeness, and work product ownership, with the ability to prioritize and complete tasks with competing deadlines.
• Professional written and verbal communication with multiple levels, departments and customers.
• Analytical, detail-oriented, and honest.
• Proven ability to prioritize and complete tasks with competing deadlines.
• Other duties as assigned.

$60,000 - $75,000 a year

- Comprehensive Health Coverage - Medical, dental, vision, and prescription plans available for employees and their dependents.

- Mental Health & Wellness Support - Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.

- Flexible Paid Time Off (PTO) - Generous PTO to support work-life balance (availability may vary by state-ask your recruiter for details).

- Employee Assistance Program (EAP) - Free, confidential support for mental health, financial planning, legal matters, and more.

- Paid Parental Leave - Dedicated time to rest, recharge, and care for your growing family.

- 401(k) with Company Match - Save for the future with a 4% company match and immediate vesting.

- Pet Insurance - Affordable coverage options to keep your pets healthy.

- Employee Discounts - Exclusive savings at any of TerrAscend's 39+ dispensary locations.

- Recognition Program - Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards.

- Disability & Life Insurance - Company-paid protection for life's unexpected moments.

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.

TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Este empleador participa en E-Verify y proporcionara al gobierno federal la informacion de su Formulario I-9 para confirmar que usted esta autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted esta autorizado para trabajar, este empleador esta requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administracion del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier accion en su contra, incluyendo la terminacion de su empleo. Los empleadores solo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para mas informacion sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend. .