Senior Applications Engineer

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

This job is on a team working on "Rave Imaging". Rave Imaging provides cloud-based, secure management for medical imaging tasks in an innovative and intuitive system. This role will assist with modernization and improvement of that platform. As a Senior Applications Engineer, you will report to the Manager of Engineering.

Responsibilities:

• Configure and help customers on Medidata software products to translate customer needs and meet customer requirements
• Follow or educate on best practices for implementing Medidata's software
• Author, adapt, or agree on specifications based on client requirements. This can include functional test cases for use in developing solutions in Medidata's suite of products and in custom integrations
• Support less experienced team members with client engagements, being accountable for quality of delivery
• Support departments with issue resolution
• Work to Project Management timelines and budgets, ensuring completion of deliverables within the agreed scope of work
• Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage
• Follow industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing)
• Communicate status reports to partners on both client and internal projects
• Participate in internal programs, e.g., process improvement, product improvement, and identifying best practices
• Oversee multiple customer-facing projects or engagements
• Mentor/Train AICs or new employees

Qualifications:

• Typically requires a Bachelor's degree and 6 years of related experience; or an advanced degree without experience; or equivalent work experience
• Java programming language experience
• Experience in one product or solution, or, relevant experience in a group of products/solutions

The salary range posted below refers only to positions that will be physically based in New York City Metro Area. As with all roles, Medidata sets ranges based on many factors including function, level, candidate experience, and geographic location. Pay ranges for candidates in locations other than New York City Metro Area, may differ based on the local market data in that region.

The salary range for positions that will be physically based in the NYC Metro Area is $114,750-$153,000.

The salary range for positions that will be physically based in Texas or Ohio is $101,250-$135,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.