Unit Secretary-- Emergency Department

MultiCare Health System
paid time off
United States, Washington, Yakima
Nov 10, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0fte, Shift: Days, Schedule: 4 10-hour shifts with equitable weekends per the CBA contract Position Summary The Emergency Department Unit Secretary is responsible for facilitating communication and ensuring the smooth operation of the emergency department. This position involves administrative support, patient interaction, and collaboration with medical staff to enhance patient care and departmental efficiency. Responsibilities Greet and assist patients, families, and visitors in a professional and compassionate manner. Answer and direct phone calls; relay messages to appropriate personnel. Maintain and update patient records in the hospital's electronic medical record (EMR) system. Schedule appointments, tests, and procedures as directed. Coordinate communication between ED staff, other hospital departments, and external providers. Prepare and distribute reports, forms, and other documentation as needed. Monitor inventory and order office supplies for the department. Ensure confidentiality and compliance with HIPAA regulations. Requirements High school diploma or equivalent required; associate degree or medical office training preferred. Previous experience in a healthcare setting, especially in emergency services, is highly desirable. Proficiency in Microsoft Office and hospital EMR systems. Strong communication, organizational, and multitasking skills. Ability to remain calm and professional in a fast-paced, high-stress environment. Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.29 - $29.69 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.