Application Engineer - Forberg Smith

The Kendall Group
United States, Wisconsin, Menomonee Falls
Aug 16, 2025
Application Engineer - Technical Sales Forberg Smith About The Kendall Group Forberg Smith, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Application Engineer position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Air, Hot Water, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Operations & Customer Service Manager, the Application Engineer is a key member of the Forberg Smith sales team. The Application Engineer will be responsible for supporting sales staff with technical expertise and product knowledge, growing project business by assisting with the sales process and maintaining strong and trusting relationships with manufacturers and customers. Exciting work you will do: The essential duties and responsibilities of the Application Engineer will consist of, but are not limited to, the following: Sell company products and services to customers calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders and suggesting additional products in a fast-paced multi-tasking environment. Clarify customer's understanding of products and services, answering questions and offering relevant information. Review applications that consist of but are not limited to: valve, flow, gamma and level product sizing and selection. Field visits to the customer for relationship development as needed to optimize the quoting and ordering process. Communicate project development to the customer, outside sales representatives, manufacturers, and location manager. Recommend and/or analyze materials and equipment required for project. Stay current on new and evolving product offerings; utilize knowledge in selling activities Read customer specifications and select correct product Maintain a positive, empathetic, and professional attitude toward customers Communicate with customers and vendors through various channels Participate in sales and product training sessions Explain and articulate product features and applications Manage project data in system as required Understand and use Engineering platform within the system Perform other duties and projects as assigned Competencies you possess: Service Excellence Results, action oriented Accountability and responsibility Teamwork and collaboration Displaying technical expertise Detail oriented Time Management Organizational Ability What you'll need: Work Experience: Entry Level engineering Education: Bachelor's degree in engineering Analytics/Computer Skills: Critical thinking and an eye for detail; competent with MS Office and Excel; ability to read, analyze and interpret technical documents and bid specifications Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment Communication Skills: High level of communication and negotiating skills; relationship building skills Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Ability to see, talk and hear Ability to sit for 8 hours a day Physical Environment: Normal office environment Travel Requirements: Must be able to travel; customer visitation and offsite work activities Driver's License: Possess and maintain a valid driver's license Qualifications we prefer but don't require: Work Experience: Background in industrial and institutional sales and/or B2B Sales Analytics/Computer Skills: Experience with a prospecting system like; Zoominfo, LinkedIn, Etc. The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.