Technical Inside Sales Supervisor

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

The primary responsibility of this position is to supervise the Inside Sales Team and together with the team work with customer's engineering, procurement, project management, and maintenance personnel to understand their requirements and specify correct products or services in appropriate applications. Then provide price and delivery quotations for these products or services.

ESSENTIAL:

• Work with customers to understand their requirements and specify correct products or services that meet the customers requirements.
• Generate customer quotations/proposals and assist customer service situations.
• Follow up with customers on submitted quotations, in a timely manor, to obtain feedback on status of quotation/proposal.
• Stay informed on competitive products/services, marketing promotions, sales techniques, pricing strategies, and manufacturing schedules.
• Liaison with internal business unit personnel (business development/external sales, engineering, manufacturing, shipping/logistics) regarding customer requirements and opportunities.
• Other duties as assigned.

REQUIRED:

• 3+ years or supervisory experience.
• 5+ technical sales/customer service experience.
• Strong working knowledge of MS Office.
• Good communication skills.

DESIRED:

• Bachelor's degree in engineering or business or equivalent combination of education and experience.
• 2 - 5 years industry experience with strong technical product background.
• Customer Relationship Management (CRM) application experience.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS:

• Ability to determine and meet customer needs. Ability to establish and maintain cooperative working relationships.
• Ability to determine and meet customer needs.
• Notices trends and develops plans to prepare for opportunities or problems.
• Keeps current with issues, which may have a future impact on mission.
• Knowledge of department's policies, rules, regulations, business goals, vision, organizational structure, culture, philosophy, operating principles and values, etc.

PAY, BENEFITS AND WORK SCHEDULE:

We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.

All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity,national origin, veteran status,disability, genetic information, or other non-merit factors.

Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.