Protective Services Officer - Security

Protective Services Officers (PSOs) support the UC Davis Police Department by enforcing laws, UC regulations, and security policies, and by promoting a safe healthcare environment. PSOs deter criminal activity, respond to incidents, and maintain order across UC Davis Health facilities, with primary assignments at the UC Davis Medical Center.

Key Responsibilities

• Patrol UC Davis Health locations, including Sacramento campus facilities, on foot and by vehicle.
• Maintain vigilance and control access at fixed posts.
• Conduct rounds, provide escorts, and secure entryways/exits.
• Protect staff from verbal and physical aggression; resolve conflicts.
• Secure buildings to prevent unauthorized access.
• Inspect doors, windows, lighting, alarms, and locks; report deficiencies.
• Identify and report hazardous or unsafe conditions.
• Assist police with crowd, traffic, and access control.
• Monitor CCTV and access control systems; report malfunctions.
• Assist in restraining/apprehending combative individuals as needed.
• Prepare incident reports and maintain daily activity logs.

Special Requirements
LIVE SCAN/FINGERPRINTING REQUIRED - This role may involve processing patient property and handling cash, cash equivalents, and valuables. PSOs must complete fingerprinting as part of the Police Department's process due to access to criminal history systems (CLETS).

Apply By Date: August 23, 2025, at 11:59 PM

Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position

• California Registered Security Guard - Must have a current State of California Security Office Guard Card or a temporary work Guard Card Permit pending clearance from the State of California Bureau of Security and Investigative Services (BSIS)
• Must hold a valid California driver's license, have a driving record that is per local policies/procedures, and enroll in the California Employer Pull Notice Program
• High School Diploma, GED/equivalent, or work-related experience/training
• Completion of the International Association of Healthcare Security and Safety (IAHSS) Basic Certification within 90 days of hire
• Excellent oral, written, and verbal communication skills to convey clear and concise information to management, the general public, staff, and students, such as giving directions, writing reports/incidents, explaining policy and procedures, and encouraging others to comply with requests
• Ability to maintain effective working relationships and to deal courteously with the general public, patients, staff, faculty, students, peers, supervisors, and subordinates.
• Ability to perceive the possibility of hazardous situations, react quickly, and take appropriate action, based on established policies and procedures and departmental guidelines.
• Must adhere to the University of California, Hospital & Departmental, and Policies and Procedures
• Ability to function and work in a diverse work environment
• Makes appropriate behavioral changes after performance appraisal and/or counseling
• Conducts self professionally and courteously, positively representing UC Davis Health
• Demonstrates good judgment in handling situations not covered by written or verbal instructions
• Maintains confidentiality of all patient health information and all other sensitive information
• Coordinates with others to ensure adequate coverage for breaks and shift changes
• Ability to work independently and follow through on assignments with minimal direction
• Ability to maintain a professional work appearance to include wearing a company-provided uniform and ballistic vest
• Ability to maintain a professional demeanor under stressful conditions and utilize conflict resolution skills
• Ability to use tact and diplomacy, patience, and courtesy in dealing with a wide variety of individuals
• Ability to sit, stand, and walk for extended periods in environments involving contact with sick, injured, or hostile patients and visitors
• Duties may require working in inclement weather conditions

Preferred Qualifications

• One (1) year of recent experience working in the security field, law enforcement, or military
• Demonstrated proficiency in the exercise of defensive tactics
• Ability to carry and correctly and safely use handcuffs

Key Responsibilities

• 65% - Patient/Staff/Visitor Safety/Prevention/Protection of Organizational Assets
• 15% - Service/Assistance/Communication
• 10% - Report Writing
• 5% - Other assigned duties
• 5% - Smoking Enforcement

Department Overview

The Protective Services Unit ensures the safety and security of the UC Davis Health community-including faculty, staff, students, patients, visitors, and property-by following state law, UC Davis Police Department General Orders, and UC Davis Health policies. Officers work under the direction of a PSO Supervisor and perform assigned duties within established guidelines, seeking Management approval for matters outside policy.

POSITION INFORMATION

• Salary or Pay Range: $25.00 - $28.06
• Salary Frequency: Hourly
• Salary Grade: 139
• UC Job Title: MED CTR SCRTY OFCR
• UC Job Code: 005292
• Number of Positions: 15
• Appointment Type: Career
• Percentage of Time: 100% Full-time
• Shift (Work Schedule): Various 12-hour shifts to include nights and weekends (Shift differential may apply)
• Location: UC Davis Health, various locations within Sacramento, CA
• Union Representation: SX-Service Workers
• Benefits Eligible: Yes
• This position is 100% on-site
• This is not an H1-B Visa opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.

* High-quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program, including access to free mental health services
* Supplemental insurance offered, including additional life, short/long-term disability, pet insurance, and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles, including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Occasional, up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional, up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional, up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional, up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional, up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional, up to 3 Hours
• Bending/Stooping - Occasional, up to 3 Hours
• Squatting/Kneeling - Occasional, up to 3 Hours
• Twisting - Occasional, up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional, up to 3 Hours
• Reaching overhead - Occasional, up to 3 Hours
• Keyboard use/repetitive motion - Occasional, up to 3 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional, up to 3 Hours
• Loud noise levels - Occasional, up to 3 Hours
• Marked changes in humidity or temperature - Occasional, up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional, up to 3 Hours
• Extreme Temperatures - Occasional, up to 3 Hours
• Uneven Surfaces or Elevations - Occasional, up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional, up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Occasional Up to 3 Hours

Work Environment

• UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
• As a condition of employment, employees must complete a background investigation, fingerprints, and drug screening following federal, state, and local laws and policy.
• Must have no felony record.
• This position participates in the DMV Pull Notice.
• Must be able to work overtime as requested.
• Normal working hours include weekends, nights, and most holidays.
• Work schedule varies on a 6-month rotational basis.
• Must be able to physically support law enforcement in restraining and apprehending combative subjects.
• Must be able to roll and lift 40 lbs. security signs a distance of 10-20 ft.
• The department provides uniforms for the first year of employment, with an annual uniform stipend offered in each subsequent year.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position.

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation, clearance, and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures, and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks