Temporary Program Assistant - Grad Housing

Department: Temp Center
Salary/Grade: TMP/01

Position: Temporary Program Assistant - Grad Housing
Hours: This is a part-time position (25-30 hours per week/ see below description)
Pay: $20.00 per hour
Campus: Evanston
Approximate start date: 8/25/2025
Approximate end date: 9/19/2025

Northwestern University is seeking a temporary Part-time Program Assistant for the Evanston campus.

Temporary Job Description:

2 positions available

Serves as a primary desk contact for residents in graduate housing for general administrative needs including distribution of keys and packages during move-in. This position is to provide prompt, courteous, and timely customer service to our residents and off-campus contacts. This includes answering the telephone, greeting residents who come to the desk, answering questions and identifying and analyzing the residents' housing-related problems and directing them appropriately. Must be detail-oriented, possess customer service skills, have basic technology and software (Microsoft Office, Pitney-Bowes, Mercury) knowledge. They will work primarily from the desk (shared work space) during our peak move-in period in graduate housing. Must be able to lift packages up to 50 lbs.

Available Schedule (subject to change based on other staffing changes):

Engelhart: Wednesday-Friday 4pm-8pm & Sat-Sun 8am-12pm

McManus: Wednesday-Sunday 2pm-8pm

Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.