Lab Operations Manager

Acuen is currently recruiting for a Lab Operations Manager to support our operations in Santa Ana, California.

The Lab Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren's position as a trusted business partner and reduce their costs to operate.

To succeed in this role, an individual must demonstrate the following competencies essential to performing its key responsibilities:

Prior certification as an NDT Level 3 with a minimum of 5+ years experience per SNT-TC-1A and NAS410 standards in Radiographic required.
• Experience working with complete understanding of quality system requirements of AS9100 including reviewing and editing quality procedures
• Conducting NADCAP Audits in NDT PT, RT and MT including AS9100.

• Work as a team with the current Responsible NDT Level 3
• Maintain safe, secure, and healthy environment by adhering to Company/Customer safety standards (ASTM E1742, ASTM E2698, ASTM E2033, ASME Sect V, AWS, NavSea, Mil-Std-2175, AWS D17.1, etc.) and practices and to legal regulations, alerting others regarding potential hazards or concerns.
• Set-up and calibrate equipment.
• Conduct tests with appropriate NDT Technique
• Interpret, evaluate, and document results
• The ideal candidate shall be thoroughly familiar with the scope and limitations of the method in which certified and shall be capable of directing the work of trainees and Level I personnel
• The individual shall be familiar with the codes, standards and other contractual documents that control the method as utilized by the employer
• Write procedures, create procedures and techniques.
• Must be able to work with minimal supervision.
• Operate and maintain radiographic equipment, as necessary and where applicable.
• Must be capable of being deemed trustworthy and reliable in your work
• To provide direct and constant supervision of the radiographer employees when they operate radiographic equipment.
• Hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work.
• Ensuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls.
• Approving technical training recommendations.
• Ensuring appropriate policies and procedure are in place and support ongoing service improvements.
• Providing oversight to administrative functions to ensure accurate and efficient completion of work.

• Providing ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;
• Reviewing and approving operational expenses, DTR's and expense submissions;
• Participating in in the development of operational and capital budgets;
• Defining limits of authority with staff to ensure wise decisions are made with respect to the company resources;
• Effectively managing resources including facilities, and equipment to ensure safe, secure, cost-effective and reliable use.

• Collaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices;
• Engaging productively with existing and new clients to expand regional service offerings;
• Improving value of services offered and demonstrating innovative technology to customers;
• Utilizing site specific metrics to improve productivity and improve customer service;
• Seeking clarification of the client's expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction.

KNOWLEDGE, SKILLS & ABILITIES:

The position requires the following skills and abilities:

• Prior certification as an NDT Level 3 with a minimum of 5+ years experience per SNT-TC-1A and NAS410 standards in Radiographic required.
• Experience working with complete understanding of quality system requirements of AS9100 including reviewing and editing quality procedures
• Demostrated experience conducting NADCAP Audits in NDT PT, RT and MT including AS9100.
• Strong managerial skills with the ability to interact effectively with staff at all levels.
• Excellent communication, interpersonal and analytical skills
• Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint
• Excellent problem solving and conflict resolution skills to manage difficult customer interactions
• Strong organizational and prioritization skills.
• Consistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures.

EDUCATION:

• Bachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.
• NDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment.
• Prior certification as an NDT Level 3 with a minimum of 5+ years experience per SNT-TC-1A and NAS410 standards in Radiographic required.

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off
• Pay Transparency:As per applicable state law the job posting pay is $100K - $150K depending on experience and applicable certifications.

• Travel may be required.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.

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