New

Technical Product Analyst

Zelis Healthcare, LLC
United States, New Jersey, Morristown
340 Mount Kemble Avenue (Show on map)
Aug 12, 2025
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Zelis Data Intelligence (ZDI), an enterprise team at Zelis, is seeking a driven and analytical Technical Product Analyst to join our product team. As a Technical Product Analyst in an internal facing role, you will support our engineering teams in organizing, analyzing and delivering on AI and discovery projects. You'll be a key translator between business and engineering, gathering requirements, communicating status and timelines, and unblocking issues. We are looking for someone with data analysis and software experience, with an interest in growing into a more product focused role to help Zelis deliver on its roadmap. This role requires a patient and logical thinker and communicator, with an aptitude for technical understanding of complex systems. What you'll do: Become an expert in your product areas, acting as the go to person for other stakeholders before speaking to the technical data and software engineering teams Draft clear and concise business requirements and technical product documentation Understand the AI space, educating others across the company on requirements and guidelines for setting up GenAI, ML, and API based projects Support writing of clear user stories and tasks with Engineering teams to track ongoing and upcoming work Collaborate with software engineers, data engineers, data scientists and other product teams to scope new or refine existing product features and data capabilities that increase business value, adoption, and user engagement Track project status and help ensure timelines are consistently updated. Follow up with technical teams on roadblocks and to-dos Develop a comprehensive understanding of the healthcare industry, including its regulatory environment, key stakeholders, and market trends, while gaining expertise in healthcare data management, analysis, and interpretation Understand how your product area links into the wider company road map and be able to educate internal teams on the vision of the org Build and track key performance indicators to evaluate productsuccess What you'll bring to Zelis: 2+ years of business analyst, data analyst, product, engineering, or equivalent experience with demonstrated ability to deliver alongside technical teams An ability to listen to diverse audiences, identify requirements, gaps and barriers, and translate needs into product features Technical depth that enables you to collaborate with software engineers, data engineers and data scientists and drive technical discussions about design of data visualizations, data models, ETLs, deployment of data infrastructure Possess strong communication skills, with clear verbal communication as well as explicit and mindful written communication skills Strong understanding of Data Management, Data Engineering, API development, Cloud Engineering, Advanced Analytics, Data Science, ML, GenAI, NLP, and Product Analytics concepts and other data/product tools such as SQL, Python, R, Spark, AWS, Azure, Airflow, Snowflake, and PowerBI Well-versed in Agile frameworks and product tools such as Jira and Confluence Open to candidates with either B2B or B2C experience and outside the healthcare industry; critical to success in this role is being intellectually curious, a self-starter, and excitement about building data products *Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.* Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.