Non-Clinical Patient Navigator

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Make a difference in the lives of patients and families navigating their cancer journey.
We are seeking a compassionate, organized, and resourceful Non-Clinical Patient Navigator to join our oncology team. In this role, you will serve as a vital link between patients, their families, physicians, and community resources-ensuring no one faces cancer alone.

As part of a multidisciplinary care team, you'll help patients overcome barriers, access services, and feel supported from diagnosis through survivorship. This is a unique opportunity to combine your coordination skills, empathy, and commitment to patient-centered care in a role that truly changes lives.

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  Serve as the primary point of contact for patients, guiding them through the healthcare system and connecting them to needed services and resources.

  
  
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  Coordinate care logistics, including scheduling, access to providers, transportation, medication needs, and support services.

  
  
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  Educate patients and families about care plans, available resources, and next steps-referring to clinical staff for medical education as needed.

  
  
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  Partner with physicians, nurses, and the interdisciplinary team to ensure patient preferences, needs, and barriers are incorporated into the care plan.

  
  
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  Monitor care delivery, attend patient rounds, and facilitate timely scheduling and completion of appointments and tests.

  
  
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  Establish and maintain patient pathways from diagnosis through survivorship to promote seamless care.

  
  
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  Document patient interactions, track navigation activities, and identify solutions to overcome care barriers.

  
  
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  Connect patients and families with internal and community resources, including social work, financial navigation, nutrition, rehabilitation, palliative care, and cancer support programs.

  
  
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  Collaborate with organizations such as Hope Connections, Life with Cancer, Smith Center for Healing and the Arts, and the American Cancer Society to expand support opportunities.

  
  

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  Strong communication and interpersonal skills with the ability to build trust quickly.

  
  
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  Experience in patient advocacy, care coordination, or healthcare navigation preferred.

  
  
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  Knowledge of oncology care processes and community health resources is a plus.

  
  
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  Highly organized, detail-oriented, and comfortable managing multiple priorities.

  
  
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  Passion for helping patients and families feel informed, supported, and empowered.

  
  

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  Be part of a mission-driven team dedicated to improving the cancer care experience.

  
  
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  Work in a collaborative, supportive environment that values compassion and innovation.

  
  
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  Enjoy opportunities for professional growth and community engagement.

  
  

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

1. Bachelor's or Social Work degree

2. OPN-CG certification or commitment to achieving in 12 months from hire.

3. Minimum 2 years' experience in cancer field.

4. Familiarity of various local, state, and national cancer awareness, education, outreach, and advocacy programs and organizations.

Help us provide hope, guidance, and support to every patient who walks through our doors.
Apply today to join our team as a Non-Clinical Patient Navigator and make an impact that matters.

Salary Range: Minimum 22.41/hour - Maximum 36.98/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.