Office Services Manager

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Office Services Manager

We are seeking a highly organized and proactive Office Services Manager to oversee and manage all aspects of office support services. This role is responsible for ensuring a seamless and professional workplace environment through effective team management, operational oversight, and exceptional customer service.

Key Responsibilities:

• Oversee and manage daily operations of office support services including:




• Mail services
• Hospitality and conference room management
• Lobby and reception services
• General business support functions




• Supervise, train, and motivate office services staff; assign tasks and monitor performance
• Conduct and document employee performance evaluations, including attendance tracking and reviews
• Prepare and deliver weekly and monthly production and performance reports
• Maintain inventory and order office and pantry supplies
• Ensure consistent and effective communication with all direct reports
• Support daily office functions by:




• Stocking office supply areas, printer stations, kitchen pantries, and conference rooms
• Providing backup support for all Office Services roles as needed




• Coordinate and assist with special projects and company events
• Support facilities-related requests by:




• Logging and resolving issues via ticketing system (e.g., Zendesk)
• Performing daily walkthroughs to identify maintenance or facility issues (e.g., lighting, leaks, furniture condition)




• Assist with onboarding/offboarding by coordinating employee workstation setups and office seating
• Provide regular status updates on open tickets and ensure timely resolution and closure