Systems Engineer

Genesis10 is seeking a Systems Engineer. This is a 6-9+ month contract position located in Brookfield, WI.

Job Responsibili ti es

Implement, administer, and troubleshoot cloud and on-premises infrastructure including servers, storage, network and related software and applications.

Troubleshooting, diagnosing, and resolving physical hardware, software and other network and system problems.

Replacing faulty infrastructure and out of support software when required.

Conducts scheduled system checkup and prepares reports.

Provides consultation to business partners related to future system integrations.

Ensures disaster recovery solution is operational, maintained and meeting the business needs.

Adheres to the company's ITIL processes in the ITSM system that documents requests, incidents, problems, and changes.

Provides a proactive approach and thought leadership to implement efficiencies to the environment.

Delivers excellent customer service, resolving support requests and ensuring prompt and effective resolutions within agreed service timescales.

Performs maintenance tasks on supported infrastructure and applications during after business hours maintenance windows when required.

Escalates calls where significant service affecting incidents or security breaches occur as appropriate.

Follows standard operating procedures relating to management of the infrastructure platforms and security environments.

Completes and maintains accurate documentation.

Performs project work and other duties as assigned.

Requirements

Bachelor's degree or equivalent experience in an IT Infrastructure delivery and/or support role.

Minimum of 5 years' working experience in an IT infrastructure delivery and support role infrastructure.

Minimum 5 years' proven experience with system security and enterprise data protection across integrated systems.

Minimum 3 years' experience with enterprise networking Layer 2 and 3 network switches , OSI layers, TCP/IP, and VLAN and subnet management. Preferred working knowledge of SDWAN.

Minimum 3 year's proven experience virtualization, containerization, server OS and storage technologies.

Minimum 2 years' proven experience with scripting/automation tools like Ansible, Terraform, Python, etc.

Minimum 2 years' proven experience with cloud computing. Microsoft Azure is preferred.

Minimum 2 years proven experience with supporting Active Directory and Entra ID accounts and policies.

Minimum 1 year proven experience with monitoring tools/systems.

Ability to think through problems and visualize solutions.

Valid driver's license and reliable vehicle for travel to branches.

On-call availability for emergency support calls 24/7 with a half hour response time and off-hours availability for maintenance windows.

Excellent verbal and written communication skills, organizational skills, and the ability to work independently.

Demonstrated ability to create accurate architecture diagrams and documentation for integrated enterprise systems and networks.

Demonstrated ability to use judgment and discretion in various situations while maintaining a high degree of confidentiality.

Demonstrated experience in balancing multiple priorities and managing a variety of projects in a high-volume work environment with strong attention to detail.

Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job-related state and federal laws and regulations.

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.