New

Director Of Operations

TEKsystems
$300,000.00 - $400,000.00 / yr
United States, Arizona, Scottsdale
Jul 31, 2025
Description The Director of Lending Operations will lead and optimize the Underwriting, Processing, Setup Desk, Closing, and Post-Closing teams to create a seamless, client-centered mortgage lending experience. This role requires a strategic leader with a deep understanding of lending best practices who can balance speed, compliance, and excellence to support company growth. The Director will work closely with cross-functional teams to streamline loan processing workflows, enhance technology use, and uphold high compliance standards, all while fostering a culture of continuous improvement and development within the teams. This individual will set performance benchmarks, implement quality assurance frameworks, and leverage data analytics for informed decision-making. By building a cohesive, high-performing operation, the Director will play a pivotal role in driving company mission to modernize the mortgage industry. Responsibilities As a member of the Lending team, you will be directly involved in making it faster, easier, and cheaper for homeowners to get loans by reinventing the homeowner's journey The Director of Lending Operations will lead and optimize the Underwriting, Processing, Setup Desk, Closing, and Post-Closing teams to create a seamless, client-centered mortgage lending experience This role requires a strategic leader with a deep understanding of lending best practices who can balance speed, compliance, and excellence to support growth The Director will work closely with cross-functional teams to streamline loan processing workflows, enhance technology use, and uphold high compliance standards, all while fostering a culture of continuous improvement and development within the teams This individual will set performance benchmarks, implement quality assurance frameworks, and leverage data analytics for informed decision-making By building a cohesive, high-performing operation, the Director will play a pivotal role in driving mission to modernize the mortgage industry Directly oversee the Underwriting, Processing, Setup Desk, Closing, and Post-Closing teams, setting clear goals and expectations Foster a high-performance culture focused on accountability, innovation, and continuous improvement Mentor and develop team members, identifying growth opportunities to support career progression and skill development Design and implement operational strategies that align with goals, enhancing loan processing, underwriting, and closing workflows for speed and quality Identify and deploy process improvements to increase operational efficiency and reduce turnaround times Collaborate with cross-functional teams to support a seamless end-to-end lending experience for our clients Ensure that all operational processes adhere to regulatory requirements and industry best practices Implement quality assurance measures to maintain high standards in underwriting, processing, and closing Regularly assess risk factors and develop mitigation plans to safeguard lending operations Develop metrics and performance benchmarks to monitor the success of lending operations Present insights and strategic recommendations to senior leadership to drive data-informed decisions Regularly assess team performance and adjust strategies to meet business goals Skills mortgage operations, mortgage lending Additional Skills & Qualifications Qualifications Ideal Background 6+ years of experience in mortgage lending operations, with demonstrated experience leading underwriting, processing, and closing functions Proven leadership skills, with a track record of developing high-performing teams Strong knowledge of lending regulatory requirements and compliance standards Excellent communication and analytical skills, with the ability to drive data-informed decision-making Pay and Benefits The pay range for this position is $300000.00 - $400000.00/yr. Benefits: On the first of the month, following a 30-day waiting period, IHL oers a full range of benefits for you and your qualified dependents outlined in the Employee Benefits Guide, subject to the satisfaction of any eligibility requirements and subject to the terms of such benefit programs. Workplace Type This is a fully onsite position in Scottsdale,AZ. Application Deadline This position is anticipated to close on Aug 13, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.