Parts Person I (ED)

Job purpose

Respectfully perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers. Efficiently multitask in a fast-past, customer centric environment.

Duties and responsibilities

• Take customer orders or quotes by phone, fax, e-mail, or walk-in
• Analyze orders for accuracy, cross reference by serial number, enter orders in to WPI system
• Quote overhauls and spares as required
• Assist in keeping work area neat & clean
• Receive stock orders into system
• Assist in updating files, books and customer information
• Available for callout after 6 months from hire
• Receive emergency orders from vendors & update customer orders
• Attend training classes to increase product knowledge
• Perform other duties as assigned

Qualifications

• Must High School Diploma or equivalent
• Some mechanical background or knowledge preferred

Knowledge, Skills, and Abilities

• Must meet goals and objectives set forth by the company
• Must have ability to maintain confidential information
• Must be computer literate and proficient in a Windows based environment
• Must be dependable and work independent
• Must maintain good client relations
• Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).
• Must have the ability to effectively operate forklift