DONOR CARE TECH IV

Under the supervision of the Collection Supervisor, assumes responsibility for practical oversight
of trainees. This process includes teaching, direct observation, and on-going evaluation of
performance of staff through a mentoring process. Monitors the collection activities to ensure
compliance with SOPs. Serves as a resource for donor eligibility and phlebotomy complications.
Promotes positive image of CBC to the community

Performs donor interview and evaluates suitability of donor for donation based on
current SOP criteria
* Attends to donor's comfort and safety post donation, including those having reactions or
complications to the procedure, and notifying the collection supervisor.
* Maintains confidentiality of all information regarding donors.
* Performs competently all tasks and responsibilities of Donor Care Technician I, II & III.
* Performs apheresis procedures.
* Labels all blood collection materials according to SOP.
* Cares for blood after collection, including prep for transport, temporary storage and
transportation to the center.
* Performs data entry of collections into BECS (Blood Establishment Computer System),
as applicable.
* Performs daily QC on equipment and documents performance.
* Maintains prompt and regular attendance.
* Serves as a role model and mentor to new employees to ensure their performance meets
all standards and regulatory requirements.
* Orients new staff to the workplace and helps them achieve a level of comfort in that
setting and serves as a resource to new staff.
* Demonstrates technical procedures to new staff and new procedures to incumbent staff.
* Observes new staff for competency in performing tasks and following SOPs and
observes incumbent staff for continued compliance to SOPs.
* Communicates closely with Training and Development Specialists regarding progress
and needs of new staff.
* Reviews staff completed work for accuracy and completion, and co-signs applicable
documents.
* Ensures completion of training records and forwarding of same in a timely manner to
Training and Development Specialists (as applicable).
* Assists with competency assessments and remedial training.
* Complies with CBC safety policies and procedures.

Education:
* High school diploma or equivalent. Medical Assistant degree strongly preferred.
Phlebotomy certificate preferred.
Experience:
* Prefer an individual with at least 12 moths experience in

o Blood collections
o Phlebotomy
o CBC, FDA,AABB and OSHA regulations