Lead Print Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

The Lead Print/Office Services Associate ensures the timely and accurate reproduction of printed materials; advises, coordinates and prioritizes production of work orders, reviews copyright materials and maintains accurate and complete records; determines equipment repair schedule; maintains supply inventory and resolves staff and customer service issues for the Copy Center.

Responsibilities:

• Operate and maintain high volume xerographic and finishing equipment.
• Reviewing client requirements to the final stages of production and distribution. * Constantly communicate with clients regarding production stages and project status. * Perform copying/printing/finishing of digital print and finish work, binding, and lamination.
• Prioritize and manage production flow of all customer orders submitted at window or via email.
• Acts as Key Operator, identifying equipment problems, performing minor repairs to xerographic equipment or arranging for repair service; operates high volume xerographic equipment as needed.
• Track copier usage and manages materials in an efficient manner.
• Coordinate paper restock in Print Center.
• Maintain logs of related actions such as department chargeback sheet.
• Keep logs for machine service calls.
• Coordinate workflow of all reprographic requests.
• Sorts incoming mail for distribution and dispatches outgoing mail
• Operate postage machine to process outgoing mail
• Ensure safety and security procedures are followed at all times
• Control inbound and outbound accountable
• Weighs packages and determines postage
• Sort parcels for shipping and receiving
• Other duties assigned by manager.

Qualifications:

• High school diploma or equivalent preferred.
• 2-5 years experience with Reprographics/Copier/Finishing/Binding/Laminating related experience preferred
• 1-3 years experience leadership/managing a copy/print room
• 1-3 years experience with Microsoft Office Software (Word, PDF, Power Point).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Must be able to lift up to 50 pounds.
• Assertive and resourceful; self-motivated; willing to ask questions and take initiative.
  Consistently demonstrates professional demeanor, appearance and attitude.
• Must be able to perform physical activities, such as, but not limited to, lifting, bending, standing, or walking.

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