Coordinator, Hospice Volunteer Services

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at20daysof paid time offand 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life andDisability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Supports by ensuring that volunteer services are provided to clients and their families, which includes but is not limited to emotional support, socialization, companionship and relief to family/caregivers.
• Coordinates a team of Hospice volunteers located in one or more region(s). Assigns, supervises and evaluates the performance of volunteer activities. Coordinates logistics of patients' visits, oversees and ensures necessary documentation is completed after visit, and program runs to maximum effectiveness.
• Assist in the tracking of compliance (i.e. volunteer background checks, HIPAA training, Health Services requirements).
• Collaborates with the Interdisciplinary Team to identify the need for volunteers and in the development of the interdisciplinary plan of care. Facilitates effective communication between volunteers and clinical staff.
• Participates in recruitment and retention of volunteers while meeting the necessary program needs.
• Participates in volunteer trainings, on-going continuing education, and providing other support as needed.
• Maintains awareness of leading practices and collaborates with Volunteer Manager in developing community education programs. Represents Hospice in community groups workgroups and to organizations as needed.
• Maintains record-keeping system of volunteer activity to meet Medicare Conditions of Participation (COP) of 5% direct care delivered by volunteers. Establishes and maintains volunteer personnel files, supervises the completion of necessary documentation, ensures completion of training, and in-service attendance and references.
• Promotes and publicizes volunteer opportunities online and other sources. Screens, interviews and onboards volunteer candidates.
• Participates in special projects and performs other duties as assigned.

Education:

• High School Diploma required

Work Experience:

• Minimum of one year of health care or community-based experience preferred
• Prior volunteer coordination experience preferred. Strong organizational, facilitation and presentation skills preferred
• Effective oral, written and interpersonal communication skills required. Ability to be flexible and work independently required