Clinical Scheduler

Clinical Scheduler

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Job Overview

The Clinical Scheduling Logistics Coordinator is responsible for expeditiously scheduling all functions of the new patient visit which includes the physician appointment(s), Nurse Navigator appointments, labs, testing, and transportation and could include travel and hotel arrangements. The scheduler effectively collaborates and coordinates with the patient, Empowerment and Government Service Center representatives, Nurse Navigation, and the outpatient clinic to appropriately schedule the patient based on physician availability and patient requests. This role has a responsibility to assist multiple hospital sites.

Job Qualifications

* Highschool Diploma or GED, Associates degree preferred

* Two years of professional experience, preferably in the medical field

* Experience with multifaceted online computer applications, preferably medical scheduling

* Strong attention to detail

* Communicate effectively both written and verbally

* Ability to be empathetic and resolve conflict/barriers

* Ability to handle difficult situations and escalate when necessary

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here:Benefits Information

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.