Sr. Associate, Healthcare Technology Solutions

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RSM's National Healthcare Consulting practice is searching for an Epic Senior Associate who will participate in all aspects of the systems implementation life cycle related to the integration healthcare Information Technology applications. This work will include managing the customer requirements, system configuration, testing, training and go-live support activities. In addition, this role will support strategic Information Technology projects such as Epic optimizations, implementations and strategic services. The candidate will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members.

As a member of the RSM's National Epic Healthcare consulting practice, you will join professionals with a broad knowledge of the Healthcare industry including revenue cycle management, clinical integration, interoperability, third-party integration, operational efficiencies and system optimization and maintenance. .

The Healthcare Systems Epic Senior Associate will also have a basic understanding Epic lifecycle process within the healthcare industry. As a key contributor he/she will support the building of a world class healthcare practice through listening to client needs, proposal development and presentation of solutions.

Responsibilities:

• Delivery of mid to large sized healthcare technology projects with healthcare providers, payers, and related organizations

• Responsible for the design, build, implementation, optimization and support of assigned Epic application work

• Requirement of deep understanding of Epic software, healthcare workflows and project leadership

• Contribute to stakeholder communication pathways seeking to translate clinical and business requirements into technical solutions

• Seek to enhance Epic system excellence and patient care outcomes

• Lead the planning, analysis, design and implementation of Epic modules

• Serve as the subject matter expert (SME) and primary contact for the client

• Work to troubleshoot complex system issues and perform root cause analysis

• Develop and maintain detailed documentation for client and firm delivery

• Mentor associates, and provide guidance on Epic standards and protocols

• Work with and coordinate cross-functional projects with client clinical, business teams

• Coordination of internal resources, third parties, vendors, and client representatives for the execution of projects

• Project management over delivery in accordance with client expectations

• Responsibility for projects to be delivered on-time, within scope and within budget

• Managing expectations of senior client leadership, and management of risks and issues to obtain buy in and support where needed.

• Support the definition of project scope and objectives, involving relevant stakeholders and evaluating technical feasibility

• Develop detailed project plans, monitor, track and report progress

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

• Report and escalate to management as needed

• Work with Epic RSM director to develop practice collateral, build the practice and serve as a subject matter expert

• Contribute to the Epic practice mentor program

• Travel as needed (25-50%)

Basic Qualifications:

• Education: Bachelor's degree

• Experience: 3+ years of experience working with Epic systems in a healthcare environment

• Commitment: Ongoing professional development and learning

• Teamwork: Willingness to work alongside team and work to support other

Preferred Skills:

• Proven ability to lead small teams and manage multiple priorities

• Strong understanding of healthcare operations and workflows

• Excellent problem-solving and communication skills

• Project management experience is a plus

• Experience with multiple Epic modules or cross-functional integrations

• Certification: Active Epic certification

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.