New

Sr Fare Products Consultant

Southwest Airlines
401(k)
United States, Texas, Dallas
Apr 30, 2025
Department: Product & Loyalty Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary This role is responsible for the strategy, development, and performance of the Southwest Airlines fare products. This role is a seasoned member of the Team, contributing at a high level to collaborate across departments to drive forward product strategy and elevate performance. This role will be responsible for partnering across the organization to ensure the optimal holistic outcome for the fare product portfolio. This role will also deliver updates on KPIs and holistic measures including product conversion, profitability, and competitive placement. Additional details Learn about our evolution and where you can bring your talents to support these impactful changes: careers.southwestair.com/commercial-transformation The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Serve as thought leader to establish the vision, strategy, and goals for the fare product portfolio Drive decision making and maintain perspective on current and future product attributes; develop roadmap of product innovations and enhancement opportunities Generate product management strategies and advise partners to ensure cohesive execution; this includes merchandising, go-to-market, pricing, financial performance, customer experience, and operational execution Act as expert authority to deliver insights on product positioning and competitive differentiation Deliver insights from market research to inform product strategy and decisions Synthesize data and trends into effective storylines to keep organization informed on results and priorities; efficiently influence with both written and verbal messaging Define performance KPIs, communicate holistic performance trends, and advise on actions to improve performance Analyze business data to diagnose performance trends Executes against critical data and reporting needs to support product strategies May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Skilled in establishing and maintaining effective working relationships with other departments in order to influence business decisions Skilled in product development, project and/or product management Skilled in mathematics, analytics, and problem solving, with focus on KPI and performance management Skilled in executive-level communications, with ability to communicate effectively by listening intently, questioning appropriately, influencing outcomes, and articulating clearly in both written and verbal formats Skilled in formatting and presenting data and information Skilled in demonstrating high emotional intelligence in various situations dealing with both internal and external stakeholders Skilled in handling high volumes of work, prioritizing effectively, and hitting promised timelines with high-quality deliverables with minimal leadership oversight Skilled in self-motivation and functioning autonomously in regular activities Skilled in Microsoft Excel and Power Point (building, formatting, presenting, etc. Knowledge of business case development, cost/benefit trade-offs and return on investment analysis Knowledge of revenue management strategies Knowledge of technology and digital development and processes Education Required: High School Diploma or GED Experience Expert level experience, expansive and far-reaching knowledge in: Travel industry product evolution Product and financial performance Performance management data and reporting capabilities Strategic problem solving Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $128,350 per year to $142,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.