Ticket Office Cashier - MassMutual Center

MGM Resorts International
$15.00 per hour
United States, Massachusetts, Springfield
Apr 23, 2025
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: A Ticket Office Cashier at MassMutual Center is responsible for selling tickets for all venue events, exhibits, and attractions, providing excellent customer service, handling cash, and resolving guest issues. THE STARTING RATE: $15.00 per hour THE DAY-TO-DAY: This job description outlines a multifaceted ticketing and customer service role. Responsibilities include selling tickets, boosting sales through upselling and cross-selling, verifying tickets, answering inquiries, resolving complaints, handling cash and various payment methods, operating ticketing systems, and providing excellent phone etiquette. The position requires strong customer service skills, knowledge of the properties, and proficiency in using multiple systems. THE IDEAL CANDIDATE: Can work varied shifts, to include weekends and holidays Must be 18 years of age THE PERKS & BENEFITS: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975 Are you ready to JOIN THE SHOW? Apply today!