Sr. Technical Product Manager - 2285268

Sr. Technical Product Manager - 2285268

EMPLOYER: United HealthCare Services Inc.

JOB TITLE: Sr. Technical Product Manager

LOCATION: 9700 Health Care Lane, Minnetonka, MN 55343

DUTIES: Build collaborative relationships with UHC Medicaid team members including Marketing, Member Experience, Operations, Product, and IT. Understand Medicaid market, business objectives and strategies. Partner with C&S marketing and experience to define the digital vision, objectives, key results, and benefits and then track OKRs to measure success/outcome. Analyze data, including member feedback, member digital activity, call and chat data, technical performance reports and other information to drive strategy, tactics and resolve product issues. Monitor data trends to influence strategy and product planning, as well as product accuracy. Write capability documents, user features and technical requirements, user stories and other artifacts required for digital delivery and software development. Collaborate with experience, design, operations, marketing, and delivery partners to produce capability and feature requirements to ensure quality and effective execution. Work with product owners and managers, designers, and scrum teams to deliver commitments made through requirements, planning, and delivery. Partner with senior leadership to define the digital vision, goals and benefits and then track KPI's to measure success/outcome. Engage and collaborate with project sponsors to jointly define emerging projects and shepherd them through the Digital development process. Support the development of the overall digital product strategy and roadmap. Support the execution of portfolio projects impacting the digital member experience including those sponsored by UHC and Optum digital partners. Lead ad hoc projects with cross functional teams supporting key business goals. Develop and maintain regular communications to support leadership and business partner team communications. Work with all businesses to identify new product features that drive objectives and key results. Telecommuting is available from anywhere in the U.S.

REQUIREMENTS: Employer will accept a Master's degree in Engineering, Business Administration, or related field and 4 years of experience in the job offered or in a Technical or Product Management related occupation. Position requires 4 years of experience in the following:
* Developing digital product roadmaps and prioritize work across competing lines of business;
* Managing portfolios of consumer-centric digital experiences on web and mobile app with proven, positive impacts to engagement and KPIs;
* Quantitative and qualitative analysis using DOMO, Qualtrics, Adobe Analytics and Tableau, leading to insights and strategic recommendations;
* Managing intake and full project life-cycle documentation, including status, risks, and executive reporting using AHA! and Workfront.
* SPLUNK;
* CA Rally;
* JIRA;
* SharePoint;
* MS Office;
* Figma;
* MIRO;
* AEM (Adobe Experience Manager);
* ServiceNow;
* InVision;
* MTAG (Medicare Tracking Approval Governance);
* MOTE (Member Outreach and Touchpoint Engine).

RATE OF PAY: $132,000.00 - $180,659.00/Year

Please apply via careers.uhg.com and search for job #2285268

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.