Cooperative Title Manager

Job Summary:

Responsible for the overall supervision and direction of Cooperative Title & Settlement. Leads the team through on-going coaching and development to ensure focus on efficiency and exceptional member service. Ensures proper reporting and compliance is met according to industry regulations. Grows the business while maximizing profitability. Responsible for title underwriting.

Essential Functions, Duties, and Responsibilities:

• Plans, directs, and monitors all daily operations of Title company with consideration for providing excellent customer service.
• Completes all administrative tasks associated with managing staff including performance reviews, counseling, coaching, time off, and timesheet approvals.
• Markets the company to Attorneys, Realtors, and lenders to build multiple sources of revenue.
• Develops, coaches, and trains member of the department for continuous assessment and calibration to ensure performance expectations are met and proper staffing levels are maintained.
• Maintains and develops key performance indicators to measure performance.
• Orders and reviews title searches.
• Prepares commitments, title policies, and monthly underwriter reports.
• Ensures the proper recordation and release of documents occurs.
• Ensures title exceptions are cleared.
• Approves all loans for closure or declination.
• Provides lender with required closing documentation.
• Oversees the accurate distribution of closing funds in the timeframe set by federal regulations.

Qualifications:

• Bachelor's degree in Business Analytics, Finance, Business Management, or another related field preferred or an equivalent combination of education, training, and work experience.
• Minimum of three years working as a licensed Virginia title insurance underwriter required.
• Current good standing with the Virginia Bureau of Insurance required.
• Minimum two years of supervisory experience preferred.

Our Keys to Success:

• Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
• Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee is frequently required to sit, use hands and fingers to operate standard office equipment like a phone, mouse, keyboard, etc., and talk and hear. The employee is occasionally required to stand and walk. Specific vision requirements for the job include close vision (at 20 inches or less).

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work in this position is typically conducted in a climate-controlled office environment where the noise level is normally quiet.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.