Sr. Engineer

Aleron
United States, California, Sunnyvale
Apr 11, 2025
Description Are you an IT Tech that is looking to join one of the top companies within the Aerospace and Defense Industry in the Sunnyvale, CA area? Are you looking to further your career and grow? Do you have experience with software troubleshooting, imaging computers, customer support and open to working onsite in a team environment? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Support Technician will perform a variety of duties in support of end users for IT hardware and/or software. Using knowledge in all aspects of computer design, functionality, system operation, and infrastructure. Desktop Technicians will be handling moving equipment between sites, imaging, refreshes, data migrations, etc. Could include some break/fix work. This role could require driving and or driving a box truck, so an MVR will be ran Pay: $26/hr + DOE Length: Long term contract, opportunity of extension Job Requirements Required Skills / Qualifications: 2 year of experience migrating workstations to WIN 9 or 10 2 years demonstrating professional desktop support history with a variety of platforms / systems / applications and tools to include Operating system expertise - Windows, Unix/Linux, Apple, Network protocol and Image loading protocol 2 years LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups 2 years of experience in connectivity and telecommunications/networking Preferred Skills / Qualifications: Evaluates and tests software programs to verify functionality according to specifications and standards Demonstrates excellent Customer Service Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops). Repair and replace data connectors on network cables and data drops. Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.) Assist with imaging of laptops and PCs for deployment. Additional Information: Upon offer of employment, the individual will be subject to a background check and a drug screen. Must be able to obtain a Security Clearance and maintain one. Clean driving record as an MVR might be ran. Please note, you must be comfortable potentially driving company vehicles/cars from site to site. Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Apply