Program Supervisor - H2O Program

We are a mission-driven, service-orientated industry leader looking for a dedicated Program Supervisor to lead our team of caring professionals at our Priest Dr. location in Tempe, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission isto provideextraordinary carebyempowered peoplethroughexceptional outcomes.

Recently awarded among Arizona's Most Admired Companies by AZ Big Media in 2023

Reporting directly to the Program Manager over Community Living Programs, we are seeking a Progam Supervisor to lead our interdisciplinary clinical team providing clinical therapeutic services to an adult population composed of substances-using, SMI, dual diagnosed and/or referred persons at our Priest Dr. Health Center in Tempe, AZ.

Duties include:

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  Direct program functions; implements standards, policies and procedures governing the performance of the program; revises services according to client needs and the program's contractual requirements; develops and implement program specific plans that support Terros' strategic plan; develops program goals and objectives; defines and recommends objectives in the program; and issues objectives to direct reports.

  
  
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  Responsible for working with the program Manager in reviewing applications, setting up interviews and hiring of new direct reports and ensuring they have appropriate on-site orientation.

  
  
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  Establishes appropriate client files that conform to agency guidelines, best professional practice, and state licensing regulations.

  
  
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  Direct program services; coordinates services across multiple systems; ensures that services are provided in accordance's with current contracts and applicable regulations and standards.

  
  
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  Conducts monthly quality management and data validation audits to ensure all direct reports documentation is timely and adhering to the state, federal, CARF and all contract specific regulations.

  
  

Benefits:

• Multiple medical plans - incl. a no premium plan for employees and their families
• Multiple dental plans - incl. orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4+ Weeks of PTO/PSTin the first year
• Wellness program
• Child Care Support Program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Employee perks and discounts
• Gym memberships
• Tuition discount at GCU and University of Phoenix
• Car rental discounts
• Additional language pay differential

Qualifications:

• Education/Employment Experience Required:
  
  
  
  • Bachelor's degree preferred; minimum of a HS Diploma or GED equivalent required.
  • Three years of behavioral health experience required.
  • One year of supervisory experience required, one year of supervisory experience in behavioral health setting preferred.
  
  
  
  
• Customer service skills, especially good communication skills, are needed.
• Ability to work independently, with flexibility, and within prescribed deadlines.
• Intermediate skills in Microsoft Word, Excel, and Outlook required. Experience in PowerPoint and electronic medical record - NextGen preferred.
• Valid AZ driver's license and proof of insurance. Driving is an essential function of this position.
• Must be 21 years of age or older with a valid Arizona driver's license, and minimum of 4 years driving experience and meet requirements of Terros Health's driving policy.
• Must have a valid Level 1 Arizona Fingerprint Clearance card or the ability to apply for one apply for one within 7 working days of assuming role.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are held accountable for all duties of this job.