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Maternal Community Health and Health Equity Project Specialist

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 09, 2025
Mass General Brigham (MGB) Community Health and Health Equity (CH/HE) team leads the MGB system-wide commitment to improve the health and well-being populations inequitably impacted by poor health outcomes. The overarching goal of all initiatives is to demonstrate a reduction in health inequities and a measurable improvement in community health outcomes in MGB priority communities. MGB's CH/HE Maternal Health vision is to reduce severe maternal morbidity and mortality among Black, Latinx and Indigenous populations in Eastern MA in the next 3 years and to launch an innovative, transformative model that builds on and fully leverages MGB's system strengths and existing expertise. To do so, it is pursuing the following three pathways: 1.Advance strategies for accessible support throughout pregnancy, childbirth, and the postpartum period throughout Mass General Brigham and in the communities we serve. 2.Advance multidisciplinary services that work to solve for physical health conditions, mental health conditions, and social risk factors. 3.Increase access to hospital and community based social risk informed care programs integrating health education, self-management support and connection to resources. Under the direction of the Sr. Maternal Community Health and Health Equity Program Manager, the Program Specialist will work alongside another Program Specialist, forming a team of two who are responsible for supporting the operations of MGB's maternal health equity and community health portfolio. For more information, please see below: Family Partnership Program: Pregnant individuals are connected with a Family Partner who serves as their coach until their child's first birthday. This coaching model focuses on providing evidence-based health education addressing high risk conditions, self-management support, and connections to social risk support paired with longitudinal coaching towards clinical and social health goals. Birth Partners: Pregnant individuals with an elevated risk of low-risk (NTSV) cesarean births are connected with a birth doula for evidence-based one-on-one labor support for individuals. Doulas provides antenatal and postpartum support in addition to attendance at births. Mobile Postpartum Care Unit (MPCU): Postpartum individuals receive clinical care, mental health support, lactation support, and social risk mitigation curbside by bringing comprehensive care directly to patients' homes and providing a bridge to primary care. By utilizing mobile health practices, MPCU aims to mitigate health risks and enhance overall well-being during the postpartum period. Community Based Health Education and Support: Targeted and evidence-based training sessions for community members to support healthy pregnancies paired with connections to social risk mitigation partners and/or health care careers. PRINCIPAL DUTIES AND RESPONSIBILITIES: Act as the regional expert and work closely with Sr. Program Manager as a thought partner to guide outreach strategy, program improvement efforts, partner engagement, and identify opportunities for growth and areas of success. Review and screen all referrals, and then refer them to the appropriate programmatic staff as necessary, engaging Sr. Program Manager as needed. Operationalize day-to-day recruitment efforts for programs. Schedule visits for MPCU participants and communicate visit schedule to relevant staff. Support MPCU staff and Family Partners with immediate questions related to referrals, case review, community and/or hospital resources, interpreter services, van scheduling, escalating issues to Sr. Program Manager as needed. For MPCU, manage the courier service and ensure specimens are transported appropriately to the lab. Be the point of contact for staff when education materials or equipment need updating, escalating to Sr. Program Manager as needed. Responsible for coordinating resources for program participants and coordinating assistance on acquiring and/or delivering items (i.e. Cradles to Crayons orders, MPCU care kits, etc.) Attend all team meetings across the MGB Maternal CH/HE portfolio in addition to maternal CH/HE system meetings and one-on-one meetings with Sr. Program Manager. Support with team meeting organization and/or administration around meetings as needed. Work with Sr. Program Manager to lead community engagement and collaborations with community-based organizations in MGB priority communities that support pregnant and parenting individuals. This may include serving as a point of contact with partners; helping to organize, promote, and in some cases deliver health promotion activities including screenings, navigation, education; and relationship building at community events and in community-based organizations. Maintain an up-to-date repository of informational guides and resources for staff to share with program participants and community members. Support program evaluation by managing timely staff data submission and engaging in data tracking as needed by programs. Provide new staff orientation and as appropriate, train new staff or connect new staff to trainings. Hybrid; May have meetings at Brigham and Women's Hospital, Newton-Wellesley Hospital, Massachusetts General Hospital, Salem Hospital, and/or Assembly Row (Somerville) 1 - 2 years of experience in Program Management required Experience working as a case manager/patient navigator/community health worker strongly preferred Experience in a clinical setting a plus Knowledge of, demonstrated commitment to, and passion for advancing maternal health equity Mastery of concepts and frameworks related to health inequities a plus Candidate must be able to thrive in a fast-paced, dynamic environment where they are supporting multiple programs simultaneously Excellent communication and organization skills, attention to detail *SKILLS/ABILITIES/COMPETENCIES:* Strong relationship building skills Must have a flexible mindset with the ability to quickly adjust daily plans and activities to accommodate urgent or unplanned program and/or community needs Ability to work in multiple settings, e.g. hospital, community sites, community health centers Ability to work collaboratively and communicate effectively with others, including staff, colleagues, program participants, community members, and other stakeholders Experience collecting and documenting data. Excellent written and verbal communications skills Proficiency in Microsoft Office required Data management proficiency Demonstrated ability to work effectively and provide advocacy for diverse populations and communities Knowledge of Boston, MetroWest, and/or North Shore communities and their local community resources a plus Knowledge of Epic (Electronic Medical Record) preferred Bilingual a plus Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.