Housekeeping Supervisor

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.

The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community.

* Responsibilities involve the direct supervision of housekeeping staff to ensure that a high level of cleanliness in assigned areas.

* Lead the staff selection process. Phone screen, interview, check references and make hiring recommendations to the Manager.

* Write performance evaluations and conduct performance reviews of each staff member.

* Schedule vacations, ensuring that University needs are met.

* Assign personnel to established work areas or project duties.

* Plan and coordinate project work to ensure that proper frequencies are maintained.

* Ensure that staff receives proper orientation, initial training, and ongoing education including safety training.

* Ensure duty lists are revised and current at all times. Review duty lists with full time and temporary staff periodically.

* Ensure that proper supply control guidelines are followed and staff is trained in the use of all chemicals.

* Proactive approach to identifying and correcting facility quality and safety assurance concerns. Timely follow-up is required.

* Conduct daily meeting with staff at the beginning of the shift to adjust assignments based on attendance.

* Provide and monitor individual guidance and motivation to housekeepers to enable each one to perform to his/her fullest potential.

* Address performance issues with housekeepers when necessary according to progressive disciplinary guidelines.

* Monitor housekeeper's attendance and take proactive action when patterns of absenteeism are observed.

* Keep records and appropriate log books current and maintain all necessary documentation.

* Perform Quality Assurance Inspections on a daily basis, document results and provide feedback to the housekeeper.

* Assign equipment to staff. Monitor daily equipment use, cleaning and maintenance.

* Ensure that all equipment is clean and professional in appearance at all times.

* Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up.

* Participate in department safety program and maintain a safe work environment at all times.

* Report all unsafe equipment and acts to supervisor.

* Assure that the integrity of security at the facility is maintained at all times.

* Handle special requests or projects and perform other duties as assigned.

* Assist housekeepers on an as needed basis.

* Ensure Housekeeping office, storage, and closets are clean, organized, well maintained, and professional in appearance at all times.

* Must be able to read and understand Material Data Safety Sheets and explain to housekeeping staff.

Minimum of High School diploma. Multi-lingual is a plus

Minimum of four years of housekeeping supervisory experience plus eight years' housekeeping experience. Familiarity with personal computers is mandatory.

* Working knowledge of all housekeeping practices and procedures

* Strong work ethic, intense drive, and initiative for quality and customer service

* Strong written communication skills

* Excellent verbal communication, listening and empathy skills

* Excellent problem-solving skills both one-on-one and in group situations

* Ability to utilize a participative approach to supervising staff

* Ability to function appropriately under dynamic conditions with competing priorities.

* Excellent administrative and organizational skills and the ability to prioritize

Responsible to supervise housekeeping staff members

Well lighted, well-ventilated work environment

All types of power cleaning equipment including but not limited to; auto scrubber, buffer, high speed burnisher, shampooer/extractor rotary scrubbers and vacuums. Various hand tools such as mops, brooms, scrapers, and other tools necessary to complete assigned tasks.

40-hour work week

It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.

The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.

The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email ( titleix@sjfc.edu<> titleix@sjfc.edu>), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).

The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here