Strategic Market Specialist - Finishing

Position: Strategic Market Specialist - Finishing

Segment: Finishing, Dispense & Filtration

Location: Nashville, TN
This is a Remote/Virtual working position.

Primary Responsibilities:

• Promote sale of GEMA powder box units to Quad 3 & 4 customers.
• Support GEMA automatic installations (no Account Manager assignment) with twice yearly visits conducting audits and or equipment performance assessment.
• Display technical competence across FDF product range.
• Serve as a technical resource for sales team and customer base.
• Leverage industry knowledge and technical skills to continually improve product awareness.

• Identify and promote tailored value-added product recommendations.
• Conduct onsite troubleshooting assessments and provide solution-based recommendations.
• Communicate relevant industry news, new product introductions, and industry direction expectations both internally and externally.
• Work with customers and vendors to understand emerging needs/requirements necessary to creating relevant product offerings.

• Interact with customers via in-person meetings and electronic media.
• Other duties, as assigned

Requirements:

• A technical college degree and/or a minimum of five (5) years' experience in industrial powder coating, liquid finishing environment, filtration products or other combined relevant experience

• Proven technical and/or mechanical aptitude
• Proven experience in utilizing skills to solve customer problems and assist sales staff
• Powerful sense of urgency and accountability

• Proven customer relationship building skills
• Exceptional verbal, written, and presentation skills
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• A Strong "team attitude" with the ability to work productively in group settings with other associates, customers, and vendors
• A commitment to the concept of "doing it right the first time"
• Valid Driver's License
• Aptitude to read parts manuals, vendor catalogs, understand blueprints, and communicate technical information effectively
• Must be able to work in an industrial and manufacturing environment daily, as required
• Ability to work in environments that may include:




• Moving mechanical parts
• Fumes or airborne particles
• Chemicals and solvents
• Electrical equipment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist.
• Maximum unassisted lift = 50 lbs. Average lift less than 50 lbs.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability - Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration - Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.