Business Performance Analyst

Posting End Date:

Employee Type:

At Enbridge, we deliver safe and reliable natural gas to millions of customers throughout Ohio, and we do that by fueling our dedicated and skilled workforce. Whether you enjoy the outdoors or prefer the office environment, we value inclusion and diversity in all facets of our business. It's not just a job, it's a career!

We know that family is important and that's why we offer competitive benefits, a savings plan, and generous time off. When required, we also provide training.

We are looking for a Business Performance Analyst to join our team!

The successful candidate can work out of our Akron Springside Office or our Cleveland E. 55th Center office. Occasional work at each office is expected.

This role will prepare, analyze, and present billing and revenue reporting for business processes.

• Support the definition and development of performance metrics; analyze and recommend data collection process improvements; and ensure data integrity as it relates to reporting and analytics.

• Identify and implement better work and business processes.

• Support the development of programs and implementation of automated methods and systems to track workflow and performance efficiencies.

• Support the large volume billing systems and transportation services activities and interact with the following departments: Rates and Regulatory, Accounting and Taxes. Support for other departmental areas (Measurement/Transportation Services) will be required.

• Analyze data from various sources including billing systems, organizing that data and providing that information to several departments.

• Prepare and learn new reports on an as needed basis.

• Communicate directly to internal and external customers.

Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):

• 2+ years of directly related work experience with Bachelor's degree; or

• 3+ years of directly related work experience with Associate's degree; or

• 5+ years of directly related work experience with an HS/Technical/GED.

• Understanding of accounting principles.

• Directly related experience can include analyzing data, customer relations, customer service, and/or any similar experience.

Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work from home on Wednesdays and Fridays.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer.We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com