Scientific Core Services Coordinator

Minimum Education
Associate's Degree in Business, Health Administration, Science (Required)
Bachelor's Degree Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio ( i.e. one year of relevant work experience equals one year of required education) (Preferred)

Minimum Work Experience
1 year Related experience, preferably in healthcare field. (Required)

Required Skills/Knowledge
Research and/or research administration experience in an academic biomedical research organization.
Highly dependable, proactive individual with a positive "can do" attitude.
Dynamic personality with a high level of interpersonal skills in order to deal effectively and persuasively with all levels of an organization.
Superior written and oral communication skills.
Strong financial and analytical skills, creative problem-solving, and critical thinking skills.
Strong knowledge and experience with the Microsoft Office suite.
Strong time-management and organizational skills to coordinate multiple projects at once.
Ability to handle a variety of tasks across a broad range of areas, learn new areas quickly, and adjust to changing priorities.
Ability to prioritize workload while considering changing needs, set deadlines independently and complete projects effectively.
Understands, supports and adheres to regulations governing sponsored program administration.
Adherence to the highest ethical standards working with sensitive information with absolute discretion.

Functional Accountabilities
Responsible Conduct of Research

• Consistently demonstrate adherence with the standards for the responsible conduct of research.

• Responsible for appropriate use of research funds and resources.

• Comply with all annual job-related training requirements.

Program Administration

• Assists Core Director with operating budget, pricing review, and capital budget requests.

• Maintains core management software system. Ensures that all cores utilize software to track and bill activities. Facilitates the set-up of new cores as needed.

• Ensures all cores meet regularly with scientific advisory boards to evaluate their scientific impact.

• Assists in the operations management of equipment.

• Leads, facilitates and/or participates actively on assigned project teams; ensures complete and accurate minutes; facilitates follow-through for action items.

• Ensures ongoing updates of the core facility web pages.

• Provides assistance for administrative operations for affiliated research groups, with a focus on facilitating external user agreements and setting up purchase orders.

• Independently, stays abreast of all applicable Uniform Guidance Requirements and Federal regulations.

• The employee may be required to perform duties beyond those listed as directed by their supervisor or management. These duties may vary depending on the needs of the department or organization.

• Supports Core Directors in the development of annual report(s) for the core facilities.

• Takes on special projects to assist with the financial management of core facilities.

• Coordinates and schedules office appointments, meetings and conferences with other CNMC departments and external customers; answer, respond, take and distribute messages of incoming phone calls; open and distribute mail and special delivery packages for Director and/or Managers; create productive relationships with key Staff in identified departments

• Manages relevant databases and promote security of information; develop and maintain systems to ensure confidentiality and integrity of staff records in compliance with hospital policies, procedures and standards.

• Contributes to the development of policies, procedures and systems that assure the effective functioning of the unit; assure that information for billing and reporting is accurate, consistent and complete; produce and maintain management data related to operational needs and projects.

• Develops and participates in projects to enhance operations; assist, as needed, with coordination and completion of projects related to department operations.
• Participates in strategic planning and develop quality improvement programs to enhance efficiencies, reduce costs and consistently improve customer service.
• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance