Manager of Clinical Quality Improvement

Manager of Clinical Quality Improvement

At Your Door: National Church Residences

Columbus, OH

At Your Door based in Columbus, OH is unmatched in the area!
We are owned and operated by National Church Residences, the nation's largest provider of affordable senior housing and health care services.

We are seeking a a Manager of Clinical Quality Improvement who will share in our vision to advance better living and care for seniors!

PURPOSE

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Director of Primary Care Integration, the Manager of Clinical Quality Improvement is responsible ensuring that healthcare services consistently meet quality and compliance standards. This role is responsible for safeguarding patient care quality, ensuring adherence to regulatory requirements, and fostering continuous improvement within the organization.

ESSENTIAL FUNCTIONS

• Quality Assurance Monitoring:
  • Conduct regular audits of patient records, care procedures, and clinical practices to ensure compliance with internal policies and regulatory standards.
  • Assess documentation for completeness, accuracy, and timeliness.
  • Identify any patterns, trends, or issues that could impact patient safety and quality of care.
• Data Collection and Reporting:
  • Collect, analyze, and interpret data related to patient care, safety, and satisfaction.
  • Prepare and present reports on quality assurance findings to management and other relevant stakeholders.
  • Track and report key performance indicators (KPIs) related to clinical outcomes, patient safety, and regulatory compliance.
• Regulatory Compliance:
  • Ensure the organization's practices align with local, state, and federal regulations, as well as accreditation bodies.
  • Stay up-to-date on healthcare regulations and assist in implementing changes to meet evolving compliance standards.
• Process Improvement:
  • Work with clinical teams to develop and implement continuous improvement initiatives based on QA findings.
  • Collaborate with healthcare providers to develop corrective action plans for identified deficiencies and ensure follow-up on those plans.
  • Monitor the effectiveness of process improvement initiatives and make recommendations for adjustments as necessary.
• Training and Education:
  • Provide ongoing training and guidance to nursing and clinical staff on best practices, quality standards, and regulatory requirements.
  • Educate staff on proper documentation practices, patient safety protocols, and quality improvement techniques.
  • Assist in the development of training materials and conduct in-service education sessions.
• Risk Management:
  • Proactively conduct analyses to identify and educate to prevent risks related to patient care and safety.
  • Oversee and conduct risk management activities, including incident reporting and root cause analysis for adverse events.
  • Develop and implement strategies to mitigate identified risks.
• Collaboration and Communication:
  • Collaborate closely with other healthcare professionals (doctors, nurses, administrative staff, etc.) to promote quality care and address any concerns regarding quality.
  • Act as a liaison between the clinical staff and management, ensuring clear communication about quality goals, performance, and improvement opportunities.

EXPECTATIONS

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

• Must adhere to all policies, procedures, terms, and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families, and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state, and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical (both PPO & HDHP w/HSA) - National Church Residences pays, on average, 75-80% of all costs
• Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
• Reimbursementfor Tuition expenses
• Employee Discountsincluding Tickets, Retail, etc.
• Short-Term&Long-Term Disabilitycoverage
• Accident, Hospital Indemnity & Critical Illness Insurance
• Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

*Programs may vary depending on Full Time, Part Time or Contingent status

Want to know more? We can't wait to tell you! Apply today!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.