Customer Service Representative

• Maintain positive customer relationships by addressing inquiries, complaints, and requests effectively.
• Process and input customer orders while generating related stock reports and paperwork.
• Coordinate special shipping requests with Traffic and Operations Departments, expediting orders as needed.
• Verify invoices, prepare shipping and tracing information, and maintain damage records and backorder logs.
• Act as a liaison between the warehouse, office, and customers to ensure service standards and account administration.
• Communicate customer feedback to management and oversee proper filing of order paperwork.
• Maintain accurate procedure manuals detailing account-specific processing requirements.

• Weekly pay by direct deposit or pay card
• Medical, dental, and vision insurance
• Life insurance and short-term disability
• 401k options
• Referral bonus potential
• Employee discount programs
• Grow with outstanding mentorship and work in a friendly environment

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.