Senior Student Support Specialist

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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*Provide weekly, individualized direct support for SALT Center students.
*Strengthen their capacity to independently manage the direct and indirect impact of learning and attention challenges while at UA.

*Develop and maintain strong relationships with students and families while maintaining confidentiality.
*Timely and accurately manage associated data, compile and present relevant reports/recommendations.
*Comply with all legal requirements associated with student data.
*Actively participate in efforts to continually evaluate and improve student support services.
*Work closely with Learning Support and Clinical staff to offer seamless experience for students, particularly those who are experiencing significant academic, emotional, or behavioral challenges.
*Contribute to SALT Center's strategic plan through scholarly practice and professional service.
*Lead at least one approved project that strengthens SALT Center's position with students, stakeholders, and/or as a thought leader in the field.
*Proficiency in planning, implementing, and evaluating approved effort.
*Effectively represent the SALT Center to UA partners and external stakeholders as directed.
*Model exemplary verbal and non-verbal communication without appreciable direction.
*Utilize university systems with excellent proficiency, demonstrating knowledge and effective interactions with other colleges and the University as a whole.

Knowledge, Skills, and Abilities:

*Extensive knowledge and application of principles, theories, and concepts associated with undergraduates who learn differently.
*Strong oral and written communication skills in high-stress situations, particularly relative to learning and attention challenges as well as academic study skills.
*Ability to support and collaborate with colleagues to effectively manage challenging situations.

• Bachelor's degree in Education or a related field (e.g., Special Education, Higher Education, Social Work, etc.)
• 3+ years of direct experience working with students who have learning and attention challenges in a secondary or higher education setting.
• Any equivalent combination of education and related experience.

• Graduate degree in a related field or enrolled in related graduate program highly preferred.
  
• 5+ years of direct experience in higher education.
  
• Experience with case management in an education or social services setting.
  
• Experience with high volume case management in an educational or social services setting.
  
• Successful experience in organizational management and administration.