Supervisor Environmental Services-Evenings

UnityPoint-St Luke's Hospital

Full-Time Evenings

2:30pm-11:00pm

This leader position ensures that the basic day to day operation of the department is achieved. Schedules and supervises work activities of housekeeping staff to ensure facilities are kept in a clean and orderly condition. Assigns duties. Inspects and corrects any deficiencies in the cleaning process as well as communication to the department Director/Manager is current and correct.

Why UnityPoint Health?

• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.

Program Management

• Ensures compliance with safety and sanitation standards, completes monthly inspections of all department areas and enters results in CMMS.
• Communicates with customers, visitors and staff and investigates complaints regarding housekeeping service and equipment and takes corrective action to ensure concerns are addressed and corrected.
• Inventories stock to ensure adequate supplies are available.
• Makes recommendations for improving service and ensuring more efficient operations.
• Provides on-going coaching and counseling as needed.
• Inspects and evaluates physical condition of establishment
• Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Investigates new and improved cleaning instruments and methods.
• Assists with WebTMA requests, ensuring work is performed and costs are posted for all tickets submitted.
• Responds to calls to ensure patient safety and satisfaction is upheld with regards to facility cleanliness.

Operational/Financial Management

• Ensures cost effective use of resources by identifying and implementing changes related to staff allocation and assignment, and patient/department supplies.
• Ensures compliance with quality assurance, safety practices, policies and recordkeeping standards.
• Assists with the development and maintenance of policies and procedures.
• Participates in the implementation of business plans for the area.
• Assists with annual budget by tracking expenses and providing input for future budget needs.
• Monitors team member payroll for accurate and efficient processing.
• Works closely with the Manager of Environmental Services to identify other key areas of concern, i.e. supply budget, overtime budget, key competencies, etc.

Personnel Management

• Prioritizes and coordinates daily work activities.
• Provides leadership and guidance by sharing expertise with others.
• Develops and monitors work schedules on a daily/weekly/monthly basis to ensure each area in the facility has appropriate staffing. Guides and trains new team members to ensure proper techniques are being utilized and patient safety and team member safety are being upheld.Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment.
• Submits notifications for personnel actions (e.g., status changes, terminations).
• Provides on-going coaching and counseling as needed.
• Participates in selection, hiring, and salary recommendations.

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.