RN Call Center- Radiology Clinical Findings Navigator

Unity Point RN Call Center

Clinical Findings Nurse Navigator - Radiology

Monday - Friday 8am - 4:30pm, holiday rotation

FullTime Benefits

0.8 FTE, 32 hours/week

**Position must sit in Compact Nursing State*

The Clinical Findings Nurse Navigator, Radiology, facilitates communication and coordinates care with the patient, primary and specialty care physician, and hospital departments on standardized care pathways. Ensures the availability, access, and timeliness of services to optimize quality of care, coordination, and patient experience. Provides evaluation, education, coordination, and referral to patients identified with an incidental radiological finding with recommended follow-up.

Why UnityPoint Health?

• Culture - At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

• Ensures all patients that are identified with incidental and/or unexpected findings with recommended follow-up are contacted and offered the option of the recommended follow-up.
• Provides personalized nurse navigation interventions to patients who request additional information, assessment and/or referral. This includes assessment of patient educational level, barriers to learning and other psychosocial factors that may impede remarkable care.
• Directing patients to the correct provider based on the recommendation for follow-up of incidental and/or unexpected findings.
• Partner with the clinics and appropriate provider in assisting patients with appropriate follow-up for incidental and/or unexpected findings at intervals specifically recommended by the radiologist.
• Provide referral and education based on care deemed.
• Utilizes the available software programs to track daily/periodic assignments.
• Maintains frequent communication with local and regional colleagues involved in the Incidental Finding program as well as the Radiology and Oncology departments to facilitate the development of the program and maximize patient care.

Experience:

• Requires active and unrestricted license to practice nursing in the states of Iowa and Illinois.
• Requires a minimum of 1-2 years of clinical nursing experience providing direct patient care or equivalent work experience - 2-3 years preferred
• Strong time management and organizational skills
• Possesses excellent written and verbal communications.
• Proficiency in use of computer applications such as Microsoft Office and electronic health systems.
• Requires knowledge of federal healthcare laws and regulations.
• Requires highly developed communication skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.
• Excellent academic credentials with a track record of professional accomplishments, which demonstrate superior performance, leadership and vision.

• Ability to work as a team member, creating and maintaining effective working relationships.

• Ability to understand and apply guidelines, policies and procedures.

Education:

• Graduate from an accredited nursing program. Bachelors of Science (BSN) preferred
• Compliance with Mandatory Child/Adult Abuse Reporting