New 
Principal Product Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 11, 2025 | |
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OverviewSecurity represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Microsoft is leading the security industry with cloud-based security products. Our team is at the forefront with a focus on Microsoft Defender for Cloud product. Our specific team (Customer Acceleration Team - CAT) is part of Customer Experience Engineering (CxE) organization and works very closely with product engineering, Microsoft filed (Sales and Marketing and Cloud Solution Architects), strategic customers, and partners. We create deep engineering relationships with the product engineering team to learn about the features of Microsoft Defender for Cloud product and its service architecture, and then educate Microsoft field, our customers, and our partners how to best deploy and use our products. We create automations using different script languages and Azure Logic Apps that are published in our GitHub repository to be leveraged by our customers. Our Mission is to help a customer focused product engineering and continuous product innovation by including customer voice during product strategy, design, and development phases. Are you passionate about Cybersecurity and empowering our Customers and Partners? Interested in working on one of the most exciting engineering teams at Microsoft Security? The Cloud Security Customer Engineering Experience (CxE) team is looking for a Principal Product Manager to work in Microsoft Defender for Cloud (MDC) Customer Acceleration Team, whose mission is to help our customer successfully deploy and to drive usage of our Microsoft Defender for Cloud solution. As an MDC- CAT Principal Product Manager, you'll play an important role in shaping our security products engineering, enabling customers to protect themselves, and enabling Microsoft field to position and architect Microsoft Defender for Cloud solution.
ResponsibilitiesThe role is a member of Microsoft Defender for Cloud CAT team and responsible gather and synthesize customer, partner, and Microsoft field product feedback and feature requests. Share product feedback with product engineering to continuously innovate product capabilities. To develop content to scale product deployment and to educate Microsoft field and partners to successfully position and architect our security solutions. The Principal Product Manager's specific responsibilities include:Domain Area Knowledge: 300 and 400 level proficiency in the following Microsoft Defender for Cloud plans: Threat Protection for AI workloads (Azure Open AI Service, Azure Machine Learning, Amazon Bedrock), Defender CSPM (including DevOps Security), Defender for APIs, and Multicloud. Possess a 200-level understanding of Defender for Cloud (all-up plans), good understanding of Defender for Cloud integration with Defender XDR solution. Serve as a trusted advisor to customers and product engineering teams. Utilize your cloud security knowledge to enhance our Microsoft Defender security products and services, assisting customers in achieving and maintaining security by deploying our solutions effectively.Advocate for our customers: Capture the voice of the customers and synthesize quantitative and qualitative feedback into actionable recommendations in a prioritized manner. Relentlessly champion customer voice to engineering teams and be a change agent to develop innovative ways to handle customer scenarios and resolve complex issues.Practice Microsoft Culture: Growth mindset, One Microsoft, and Customer Obsessed, and Diverse and inclusive. Collaborate and work with a global high performing team to help customers learn and deploy our Defender for Cloud security product, to educate Microsoft field and third-party partners, and identify technical blockers and gather feature requests and share them with product teams.Drive Objectives and Key Results. Own and drive key results to enable the services to achieve business objectives. Collaborate with stakeholders to define product specific business objectives and rationalize, prioritize, and execute tasks to successfully achieve goals.Effectively communicate with quantitative and qualitative data to stakeholders across Microsoft in business reviews.Partner Development: Collaborate across Security CxE, Microsoft Field cybersecurity and third-party Partners in supporting skills transfers across our Microsoft Partners ecosystem to empower our customers, and drive scalability. Quality documentation and effectively educate others about Cloud Security solutions both in internal and external events (Executive Briefing Center - EBC, Webinars, conferences).Develop and maintain relationships with key prospects at C-Level, as well as internal stakeholders, to support growth of platform across key customer segments.Embody our Culture and Values | |