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Route Service Rep

Quest Diagnostics Incorporated
United States, Oklahoma, Enid
Jan 09, 2025

Diagnostic Laboratory of Oklahoma- Enid, OK Monday-Friday 9:30am-6pm

Essential Functions of Employment with DLO:
* Show up for work, on time & prepared each and every scheduled work day
* Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform
* Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis

Main Duties: Primary duty is to perform basic route services as required. Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly. Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity. Establish and maintain positive client relations. Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms. Help with the packing of specimens for transport to the Core Laboratory. Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies. Adhere to DLO policies and procedures, including attendance, compliance and safety.

Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.

Special Requirements: Valid drivers license with a good driving record. Participates in growth and development of the department. Reflects the company's values in all aspects of performance. Must be a team player. May be called upon to perform duties other than listed in job description. Overtime may be required with business needs.

Physical and Mental Requirements:

  • Position requires travel
  • Extensive use of phone and hand held device (PC)
  • Prolonged standing/sitting/walking/driving
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Ability to communicate effectively in English with clients, supervisors and peers
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
  • Balancing
  • Bending/kneeling
  • Pushing/pulling
  • Reaching/twisting

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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