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Shift Supervisor

SSP America
$18.00 / hr
paid time off
United States, Florida, Miami
Jan 09, 2025
Job Description

Great Pay $18 per hour

Great benefits!

Free Parking

2 weeks PTO (Paid Time Off)

Immediate Hiring

Great Advancement Opportunities

SSP America operates several restaurants throughout the Miami International Airport located in Miami, FL. Our restaurants include: Chick-Fil-A, Jackson Soul Food, and IceBox

We are food travel experts from SSP America. We are passionate about bringing cool, authentic restaurantsto airports that represent a taste of place.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things:



  • Having warm, friendly smiles
  • Respecting our customers
  • Leading a shift to ensure all operational standards are met or exceeded
  • Providing support and coaching to our teams



Here are a few things you can expect as a Food Service Worker at SSP America:



  • Greet guests in a courteous and friendly manner
  • Run shifts according to SSP standards and operating procedures
  • Train new hires on operational standards and processes
  • Complete opening, on-going, and closing checklists as required
  • Provide support, coaching and direction to team to deliver business goals
  • Other duties as assigned



Skills and Other Requirements



  • High School Diploma or equivalent
  • Minimum of 6 months of experience in the food & beverage industry
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication



Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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