Administrative Assistant I / II

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

Under direct supervision of the 1818 Program Director, assists the Director and all other staff in administering the 1818 Advanced College Credit Program.

Job Duties

• Triage and respond to telephone, e-mail, and social media inquiries from all constituencies; provide direct counsel as appropriate; distribute inquiries to the appropriate staff for follow-up as necessary; communicate policies and procedures

• Help plan and coordinate meetings and special events (conferences, training programs, celebrations, etc.)

• Update student, faculty, and administrative records and databases; address records with discretion

• Maintain office project management calendar

• Make and coordinate travel arrangements for office staff

• Order office supplies as needed; coordinate maintenance services for office equipment

• Process reimbursements, interdepartmental fund transfers, and other basic financial transactions

• Prepare financial and administrative reports

• Train and supervise student workers; assist with student worker hiring

• Perform special projects and other duties as assigned

Required Knowledge/Skills/Abilities for Consideration

• Advanced understanding of MS-Office software, particularly Word and Excel

• Ability to learn new software systems (related to student admission, registration, billing, etc.)

• Strong interpersonal and communication skills

• Strong analytical skills and attention to detail

• Ability to interpret instructions and explain to others (includes helping students, parents, and faculty find information via SLU online systems)

• Interest in working with/helping solve problems for young adults and their parents

• Comfort with multi-tasking daily, dealing with a diversity of situations and constituencies, and working in a fast-paced environment according to established deadlines

• Ability to work in a team-oriented environment

• Intellectual curiosity and a commitment to continuous improvement

• Ability to manage difficult situations with patience, empathy, and grace

Minimum Educational Requirements and Experiential Qualifications

Administrative Assistant I:

• High school diploma or the equivalent

• 1+ year of related administrative experience (either as a student worker in a similar setting or professionally)

Administrative Assistant II:

• High school education or equivalent; supplemented with three to five (3-5) years of related experience.

Preferred Educational Requirements and Experiential Qualifications

• Associate's degree preferred

• Knowledge of college admission policies and procedures

• Knowledge of college registration policies and procedures

• Knowledge of collegiate academic programs and issues related to transfer courses

Office Location: DuBourg Hall

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.