Channel Delivery Analyst

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .

Starting Salary is $78,081.25 - $121,000 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Are you ready to make an impact in a dynamic and collaborative environment? Join our Channel Performance Team as a Go-to-Market Execution Designer (Channel Delivery Analyst) and help us create actionable strategies that empower our field partners and drive meaningful behavior change with agents. In this role, you will leverage your project management skills and deep understanding of agent and field realities to develop prescriptive action plans and engaging resources to help agents and field partners understand, prepare for and embrace change. You'll partner closely with other Go-to-Market teams, technical and strategic partners, Agency Learning and others to ensure engaging and seamless delivery of new initiatives. Your agility and adaptability will be essential as you balance multiple (and at times shifting) timelines and priorities, all while keeping the focus on quality.

We believe in the power of feedback and data. You'll continuously review performance metrics to iterate and enhance our strategies, ensuring that our solutions resonate and achieve sustained adoption with field audiences. If you're a proactive communicator with a knack for problem-solving and a passion for driving change and getting results, we want you on our team! Together, we will create meaningful connections across the organization and deliver impactful execution that aligns with our Go-to-Market strategies. Apply now to be part of a team that values a growth mindset, creativity, and collaboration.

Our specific Go-to-Market Execution Design team is focused on driving agent adoption of new technology and business management solutions and enhancing interactions between contact centers and agent offices to support customer needs. Familiarity with technology in agent offices and/or how contact centers interact with agents and customers is preferred but not required.

Desired experience:

• Bachelor's degree or higher
• 3+ years' experience in a communication, change management, project management, or a business analyst-type role
• Experience developing communication or change management strategies, and/or influencing with others to successfully execute business strategies.

Work Location:

Hybrid work environment located in our corporate office of Bloomington, IL and the Hubs of Atlanta, Dallas or Phoenix. Remote work opportunities will not be considered. Relocation will not apply.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

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